vicidial.org

by **needlz** » Thu Mar 06, 2008 4:56 pm

I have the latest build of Vicidial installed and I am able to make outbound calls from my SIP client through a VOIP trunk via Binfone.

Following the 1st tutorial in the $100 manual I created a list, campaign, user, etc. and was able to log into the agent interface. When I logged in to the agent screen, my SIP client phone rang and I picked up the line. I clicked on the 'Dial Next Number' button and it executed a call (verified on the CLI) and I connected with the the outbound number it dialed.

1st Issue:
It did not display any lead info in the form.

2nd Issue:
The 'Hangup Customer' button is disabled. It does not do anything when I click it.

I am not sure how to properly terminate the call and disposition it in order to get to the next lead in the hopper.

Any ideas of what can be wrong? I am not seeing any errors via debug messages in the CLI.

thanks!

by **Op3r** » Thu Mar 06, 2008 5:17 pm

Did you put the call_log agi before the dial on extensions.conf?

by **needlz** » Thu Mar 06, 2008 6:29 pm

Yes it is.

[default]
exten => _91NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _91NXXNXXXXXX,2,Dial(${TRUNKBINFONE}/${EXTEN:1},,tTo)
exten => _91NXXNXXXXXX,3,Hangup

by **needlz** » Fri Mar 07, 2008 1:07 pm

The problem seems to be only in the functionality of the agent screen. The form does not load the lead data and the hangup button is disabled. Is there something else that I am missing?

by **mflorell** » Sat Mar 08, 2008 12:14 am

astguiclient version?

agent station specs?

browser and version used?

by **needlz** » Sun Mar 09, 2008 6:15 pm

Sorry... I thought that was mentioned in my initial post but in rereading I see how vague it was.

I am using the latest VicidialNow build. Agent station is an X-Lite SIP client. I can manually dial out directly from the X-Lite client using a Binfone IAX trunk.

Browser is Firefox 2.0.0.12 on a PC.

thanks again!

by **mflorell** » Mon Mar 10, 2008 12:51 am

Have you taken a look at the database(vicidial_list table)? Are all of the fields filled in?

Does anything change at all on the agent screen?

by **needlz** » Mon Mar 10, 2008 1:41 pm

Hey Matt,

The vicidial_list table is populated with leads. All the fields have values with exception for user, address2, address3, province. I didn't need the last 3 but am not sure what the "user" field is. The lead_id, entry_date, modify_date, status, user fields are not part of the lead list I imported and are populated by the db/application.

thanks again,
erik

by **needlz** » Mon Mar 10, 2008 1:48 pm

And no, nothing changes on the screen. I can click the 'Dial Next Number' button but the 'Hangup Customer' button is disabled. I am also able to click on the 'start recording' button and 'stop recording'. I am also able to send DTMF to the SIP client through the 'Send DTMF' button / text field. If I select 'Lead Preview' before clicking the 'Dial Next Number' button, the system does not dial the number.

I need to log out of the screen and log back on in order to call a new number. After 1 call is made, I cannot use the screen to make a 2nd call.

by **mflorell** » Mon Mar 10, 2008 6:16 pm

Can you turn on AGI Output to BOTH, turn on server logs, attach to the asterisk screen and post the output of the call being placed.

by **needlz** » Tue Mar 11, 2008 12:44 pm

This is the output after I log into the agent screen, vicidial dials my SIP client and put me into conference, I click the 'Dial Next Number' button, the external number is dialed and external phone is picked up, after a brief amount of time the external phone is hung-up since I cannot execute the hangup from the agent screen.

I blah'd out my binfone account/password

== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
> Channel SIP/6001-092a8778 was answered.
-- Executing MeetMe("SIP/6001-092a8778", "8600051") in new stack
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing MeetMe("Local/8600051@default-00f6,2", "8600051") in new stack
> Channel Local/8600051@default-00f6,1 was answered.
-- Executing AGI("Local/8600051@default-00f6,1", "agi://127.0.0.1:4577/call_log") in new stack
AGI Tx >> agi_network_script: call_log
AGI Tx >> agi_request: agi://127.0.0.1:4577/call_log
AGI Tx >> agi_channel: Local/8600051@default-00f6,1
AGI Tx >> agi_language: en
AGI Tx >> agi_type: Local
AGI Tx >> agi_uniqueid: 1205257003.14
AGI Tx >> agi_callerid: 0000000000
AGI Tx >> agi_calleridname: M0311133643000000057
AGI Tx >> agi_callingpres: 0
AGI Tx >> agi_callingani2: 0
AGI Tx >> agi_callington: 0
AGI Tx >> agi_callingtns: 0
AGI Tx >> agi_dnid: unknown
AGI Tx >> agi_rdnis: unknown
AGI Tx >> agi_context: default
AGI Tx >> agi_extension: 914156720820
AGI Tx >> agi_priority: 1
AGI Tx >> agi_enhanced: 0.0
AGI Tx >> agi_accountcode:
AGI Tx >>
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing Dial("Local/8600051@default-00f6,1", "IAX2/blah-blah:blah-blah@iax.binfone.com/14156720820||tTo") in new stack
-- Called blah-blah:blah-blah@iax.binfone.com/14156720820
-- Call accepted by 208.72.186.132 (format ulaw)
-- Format for call is ulaw
-- IAX2/101511-1 is ringing
== Manager 'sendcron' logged off from 127.0.0.1
-- IAX2/101511-1 stopped sounds
-- IAX2/101511-1 answered Local/8600051@default-00f6,1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
-- Hungup 'IAX2/101511-1'
== Spawn extension (default, 914156720820, 2) exited non-zero on 'Local/8600051@default-00f6,1'
-- Executing DeadAGI("Local/8600051@default-00f6,1", "agi://127.0.0.1:4577/call_log") in new stack
AGI Tx >> agi_network_script: call_log
AGI Tx >> agi_request: agi://127.0.0.1:4577/call_log
AGI Tx >> agi_channel: Local/8600051@default-00f6,1
AGI Tx >> agi_language: en
AGI Tx >> agi_type: Local
AGI Tx >> agi_uniqueid: 1205257003.14
AGI Tx >> agi_callerid: 0000000000
AGI Tx >> agi_calleridname: M0311133643000000057
AGI Tx >> agi_callingpres: 0
AGI Tx >> agi_callingani2: 0
AGI Tx >> agi_callington: 0
AGI Tx >> agi_callingtns: 0
AGI Tx >> agi_dnid: unknown
AGI Tx >> agi_rdnis: unknown
AGI Tx >> agi_context: default
AGI Tx >> agi_extension: h
AGI Tx >> agi_priority: 1
AGI Tx >> agi_enhanced: 0.0
AGI Tx >> agi_accountcode:
AGI Tx >>
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing DeadAGI("Local/8600051@default-00f6,1", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----37-----22)") in new stack
AGI Tx >> agi_network_script: VD_hangup--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----37-----22)
AGI Tx >> agi_request: agi://127.0.0.1:4577/VD_hangup--HVcause ... -37-----22)
AGI Tx >> agi_channel: Local/8600051@default-00f6,1
AGI Tx >> agi_language: en
AGI Tx >> agi_type: Local
AGI Tx >> agi_uniqueid: 1205257003.14
AGI Tx >> agi_callerid: 0000000000
AGI Tx >> agi_calleridname: M0311133643000000057
AGI Tx >> agi_callingpres: 0
AGI Tx >> agi_callingani2: 0
AGI Tx >> agi_callington: 0
AGI Tx >> agi_callingtns: 0
AGI Tx >> agi_dnid: unknown
AGI Tx >> agi_rdnis: unknown
AGI Tx >> agi_context: default
AGI Tx >> agi_extension: h
AGI Tx >> agi_priority: 2
AGI Tx >> agi_enhanced: 0.0
AGI Tx >> agi_accountcode:
AGI Tx >>
-- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcause ... -37-----22) completed, returning 0
== Spawn extension (default, 8600051, 1) exited non-zero on 'Local/8600051@default-00f6,2'
-- Executing DeadAGI("Local/8600051@default-00f6,2", "agi://127.0.0.1:4577/call_log") in new stack
AGI Tx >> agi_network_script: call_log
AGI Tx >> agi_request: agi://127.0.0.1:4577/call_log
AGI Tx >> agi_channel: Local/8600051@default-00f6,2
AGI Tx >> agi_language: en
AGI Tx >> agi_type: Local
AGI Tx >> agi_uniqueid: 1205257003.15
AGI Tx >> agi_callerid: 0000000000
AGI Tx >> agi_calleridname: M0311133643000000057
AGI Tx >> agi_callingpres: 0
AGI Tx >> agi_callingani2: 0
AGI Tx >> agi_callington: 0
AGI Tx >> agi_callingtns: 0
AGI Tx >> agi_dnid: unknown
AGI Tx >> agi_rdnis: unknown
AGI Tx >> agi_context: default
AGI Tx >> agi_extension: h
AGI Tx >> agi_priority: 1
AGI Tx >> agi_enhanced: 0.0
AGI Tx >> agi_accountcode:
AGI Tx >> w*CLI>
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing DeadAGI("Local/8600051@default-00f6,2", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----0---------------)") in new stack
AGI Tx >> agi_network_script: VD_hangup--HVcauses--PRI-----NODEBUG-----0---------------)
AGI Tx >> agi_request: agi://127.0.0.1:4577/VD_hangup--HVcause ... ----------)
AGI Tx >> agi_channel: Local/8600051@default-00f6,2
AGI Tx >> agi_language: en
AGI Tx >> agi_type: Local
AGI Tx >> agi_uniqueid: 1205257003.15
AGI Tx >> agi_callerid: 0000000000
AGI Tx >> agi_calleridname: M0311133643000000057
AGI Tx >> agi_callingpres: 0
AGI Tx >> agi_callingani2: 0
AGI Tx >> agi_callington: 0
AGI Tx >> agi_callingtns: 0
AGI Tx >> agi_dnid: unknown
AGI Tx >> agi_rdnis: unknown
AGI Tx >> agi_context: default
AGI Tx >> agi_extension: h
AGI Tx >> agi_priority: 2
AGI Tx >> agi_enhanced: 0.0
AGI Tx >> agi_accountcode:
AGI Tx >> w*CLI>
-- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcause ... ----------) completed, returning 0

thanks again!

by **mflorell** » Tue Mar 11, 2008 4:11 pm

This doesn't look like "screen -r asterisk" output. It doesn't have any of the AGIOUT STDOUT output from the agi output scripts.

by **needlz** » Tue Mar 11, 2008 5:20 pm

Sorry about that. Here is the output from the attached asterisk screen:

I edited this output to include the AGI debug info - I had to screen copy it before and after the hangup event in order to get all the output. There is probably a more clever way of capturing it but this is the best I could do.

AGI Debugging Enabled
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'listencron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'updatecron' logged on from 127.0.0.1
> Channel SIP/6001-08b1a008 was answered.
-- Executing MeetMe("SIP/6001-08b1a008", "8600051") in new stack
== Parsing '/etc/asterisk/meetme.conf': Found
-- Created MeetMe conference 1023 for conference '8600051'
-- Playing 'conf-onlyperson' (language 'en')
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing MeetMe("Local/8600051@default-63cb,2", "8600051") in new stack
> Channel Local/8600051@default-63cb,1 was answered.
-- Executing AGI("Local/8600051@default-63cb,1", "agi://127.0.0.1:4577/call_log") in new stack
AGI Tx >> agi_network_script: call_log
AGI Tx >> agi_request: agi://127.0.0.1:4577/call_log
AGI Tx >> agi_channel: Local/8600051@default-63cb,1
AGI Tx >> agi_language: en
AGI Tx >> agi_type: Local
AGI Tx >> agi_uniqueid: 1205275212.2
AGI Tx >> agi_callerid: 0000000000
AGI Tx >> agi_calleridname: M0311184012000000074
AGI Tx >> agi_callingpres: 0
AGI Tx >> agi_callingani2: 0
AGI Tx >> agi_callington: 0
AGI Tx >> agi_callingtns: 0
AGI Tx >> agi_dnid: unknown
AGI Tx >> agi_rdnis: unknown
AGI Tx >> agi_context: default
AGI Tx >> agi_extension: 914156720820
AGI Tx >> agi_priority: 1
AGI Tx >> agi_enhanced: 0.0
AGI Tx >> agi_accountcode:
AGI Tx >>
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing Dial("Local/8600051@default-63cb,1", "IAX2/101511:blah@iax.binfone.com/14156720820||tTo") in new stack
-- Called 101511:blah@iax.binfone.com/14156720820
-- Call accepted by 208.72.186.132 (format ulaw)
-- Format for call is ulaw
-- IAX2/101511-1 is ringing
== Manager 'sendcron' logged off from 127.0.0.1
-- IAX2/101511-1 stopped sounds
-- IAX2/101511-1 answered Local/8600051@default-63cb,1

AGI Tx >> agi_priority: 2
AGI Tx >> agi_enhanced: 0.0
AGI Tx >> agi_accountcode:
AGI Tx >>
-- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcause ... -44-----22) completed, returning 0
== Spawn extension (default, 8600051, 1) exited non-zero on 'Local/8600051@default-63cb,2'
-- Executing DeadAGI("Local/8600051@default-63cb,2", "agi://127.0.0.1:4577/call_log") in new stack
AGI Tx >> agi_network_script: call_log
AGI Tx >> agi_request: agi://127.0.0.1:4577/call_log
AGI Tx >> agi_channel: Local/8600051@default-63cb,2
AGI Tx >> agi_language: en
AGI Tx >> agi_type: Local
AGI Tx >> agi_uniqueid: 1205275212.3
AGI Tx >> agi_callerid: 0000000000
AGI Tx >> agi_calleridname: M0311184012000000074
AGI Tx >> agi_callingpres: 0
AGI Tx >> agi_callingani2: 0
AGI Tx >> agi_callington: 0
AGI Tx >> agi_callingtns: 0
AGI Tx >> agi_dnid: unknown
AGI Tx >> agi_rdnis: unknown
AGI Tx >> agi_context: default
AGI Tx >> agi_extension: h
AGI Tx >> agi_priority: 1
AGI Tx >> agi_enhanced: 0.0
AGI Tx >> agi_accountcode:
AGI Tx >>
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing DeadAGI("Local/8600051@default-63cb,2", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----0---------------)") in new stack
AGI Tx >> agi_network_script: VD_hangup--HVcauses--PRI-----NODEBUG-----0---------------)
AGI Tx >> agi_request: agi://127.0.0.1:4577/VD_hangup--HVcause ... ----------)
AGI Tx >> agi_channel: Local/8600051@default-63cb,2
AGI Tx >> agi_language: en
AGI Tx >> agi_type: Local
AGI Tx >> agi_uniqueid: 1205275212.3
AGI Tx >> agi_callerid: 0000000000
AGI Tx >> agi_calleridname: M0311184012000000074
AGI Tx >> agi_callingpres: 0
AGI Tx >> agi_callingani2: 0
AGI Tx >> agi_callington: 0
AGI Tx >> agi_callingtns: 0
AGI Tx >> agi_dnid: unknown
AGI Tx >> agi_rdnis: unknown
AGI Tx >> agi_context: default
AGI Tx >> agi_extension: h
AGI Tx >> agi_priority: 2
AGI Tx >> agi_enhanced: 0.0
AGI Tx >> agi_accountcode:
AGI Tx >>
-- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcause ... ----------) completed, returning 0

-- Hungup 'Zap/pseudo-1462388581'
== Spawn extension (default, 8600051, 1) exited non-zero on 'SIP/6001-08b1a008'
-- Executing DeadAGI("SIP/6001-08b1a008", "agi://127.0.0.1:4577/call_log") in new stack
AGI Tx >> agi_network_script: call_log
AGI Tx >> agi_request: agi://127.0.0.1:4577/call_log
AGI Tx >> agi_channel: SIP/6001-08b1a008
AGI Tx >> agi_language: en
AGI Tx >> agi_type: SIP
AGI Tx >> agi_uniqueid: 1205275202.0
AGI Tx >> agi_callerid: unknown
AGI Tx >> agi_calleridname: S0803111839538600051
AGI Tx >> agi_callingpres: 0
AGI Tx >> agi_callingani2: 0
AGI Tx >> agi_callington: 0
AGI Tx >> agi_callingtns: 0
AGI Tx >> agi_dnid: unknown
AGI Tx >> agi_rdnis: unknown
AGI Tx >> agi_context: default
AGI Tx >> agi_extension: h
AGI Tx >> agi_priority: 1
AGI Tx >> agi_enhanced: 0.0
AGI Tx >> agi_accountcode:
AGI Tx >>
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing DeadAGI("SIP/6001-08b1a008", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----16---------------)") in new stack
AGI Tx >> agi_network_script: VD_hangup--HVcauses--PRI-----NODEBUG-----16---------------)
AGI Tx >> agi_request: agi://127.0.0.1:4577/VD_hangup--HVcause ... ----------)
AGI Tx >> agi_channel: SIP/6001-08b1a008
AGI Tx >> agi_language: en
AGI Tx >> agi_type: SIP
AGI Tx >> agi_uniqueid: 1205275202.0
AGI Tx >> agi_callerid: unknown
AGI Tx >> agi_calleridname: S0803111839538600051
AGI Tx >> agi_callingpres: 0
AGI Tx >> agi_callingani2: 0
AGI Tx >> agi_callington: 0
AGI Tx >> agi_callingtns: 0
AGI Tx >> agi_dnid: unknown
AGI Tx >> agi_rdnis: unknown
AGI Tx >> agi_context: default
AGI Tx >> agi_extension: h
AGI Tx >> agi_priority: 2
AGI Tx >> agi_enhanced: 0.0
AGI Tx >> agi_accountcode:
AGI Tx >>
-- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcause ... ----------) completed, returning 0

by **needlz** » Tue Mar 11, 2008 5:50 pm

This output looks like the exact same thing. I can't seem to get the AGI Rx << messaging to appear. Do I need to run something else before/after attaching to the asterisk screen?

by **mflorell** » Tue Mar 11, 2008 6:24 pm

You don't want the AGI rx output, we don't need to see it.

by **needlz** » Tue Mar 11, 2008 6:43 pm

Is what I included above adequate?

by **mflorell** » Tue Mar 11, 2008 11:10 pm

nope. If you go to the "Admin -> Servers" section of admin.php and set the logging to Y and the AGI Output to BOTH then connect to "screen -r asterisk" you should be seeing the proper AGI output that we are looking for.

by **needlz** » Wed Mar 12, 2008 3:26 pm

Thanks Matt. I set my AGI OUTPUT to 'BOTH'. The logging was already turned on. I then restarted the server and tried the call again and copied the screen output from screen -r asterisk

The output looked almost identical to the original screen copies. I took one version with 'agi debug' ON and one OFF

With agi debug on:
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Hungup 'Zap/pseudo-1648603057'
== Spawn extension (default, 8600051, 1) exited non-zero on 'SIP/6001-08ae10e0'
-- Executing DeadAGI("SIP/6001-08ae10e0", "agi://127.0.0.1:4577/call_log") in new stack
AGI Tx >> agi_network_script: call_log
AGI Tx >> agi_request: agi://127.0.0.1:4577/call_log
AGI Tx >> agi_channel: SIP/6001-08ae10e0
AGI Tx >> agi_language: en
AGI Tx >> agi_type: SIP
AGI Tx >> agi_uniqueid: 1205352632.7
AGI Tx >> agi_callerid: unknown
AGI Tx >> agi_calleridname: S0803121610328600051
AGI Tx >> agi_callingpres: 0
AGI Tx >> agi_callingani2: 0
AGI Tx >> agi_callington: 0
AGI Tx >> agi_callingtns: 0
AGI Tx >> agi_dnid: unknown
AGI Tx >> agi_rdnis: unknown
AGI Tx >> agi_context: default
AGI Tx >> agi_extension: h
AGI Tx >> agi_priority: 1
AGI Tx >> agi_enhanced: 0.0
AGI Tx >> agi_accountcode:
AGI Tx >>
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing DeadAGI("SIP/6001-08ae10e0", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----16---------------)") in new stack
AGI Tx >> agi_network_script: VD_hangup--HVcauses--PRI-----NODEBUG-----16---------------)
AGI Tx >> agi_request: agi://127.0.0.1:4577/VD_hangup--HVcause ... ----------)
AGI Tx >> agi_channel: SIP/6001-08ae10e0
AGI Tx >> agi_language: en
AGI Tx >> agi_type: SIP
AGI Tx >> agi_uniqueid: 1205352632.7
AGI Tx >> agi_callerid: unknown
AGI Tx >> agi_calleridname: S0803121610328600051
AGI Tx >> agi_callingpres: 0
AGI Tx >> agi_callingani2: 0
AGI Tx >> agi_callington: 0
AGI Tx >> agi_callingtns: 0
AGI Tx >> agi_dnid: unknown
AGI Tx >> agi_rdnis: unknown
AGI Tx >> agi_context: default
AGI Tx >> agi_extension: h
AGI Tx >> agi_priority: 2
AGI Tx >> agi_enhanced: 0.0
AGI Tx >> agi_accountcode:
AGI Tx >>
-- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcause ... ----------) completed, returning 0
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
> Channel SIP/6001-08ae10e0 was answered.
-- Executing MeetMe("SIP/6001-08ae10e0", "8600051") in new stack
== Parsing '/etc/asterisk/meetme.conf': Found
-- Created MeetMe conference 1023 for conference '8600051'
-- Playing 'conf-onlyperson' (language 'en')
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing MeetMe("Local/8600051@default-dcf9,2", "8600051") in new stack
> Channel Local/8600051@default-dcf9,1 was answered.
-- Executing AGI("Local/8600051@default-dcf9,1", "agi://127.0.0.1:4577/call_log") in new stack
AGI Tx >> agi_network_script: call_log
AGI Tx >> agi_request: agi://127.0.0.1:4577/call_log
AGI Tx >> agi_channel: Local/8600051@default-dcf9,1
AGI Tx >> agi_language: en
AGI Tx >> agi_type: Local
AGI Tx >> agi_uniqueid: 1205352853.14
AGI Tx >> agi_callerid: 0000000000
AGI Tx >> agi_calleridname: M0312161413000000091
AGI Tx >> agi_callingpres: 0
AGI Tx >> agi_callingani2: 0
AGI Tx >> agi_callington: 0
AGI Tx >> agi_callingtns: 0
AGI Tx >> agi_dnid: unknown
AGI Tx >> agi_rdnis: unknown
AGI Tx >> agi_context: default
AGI Tx >> agi_extension: 914156720820
AGI Tx >> agi_priority: 1
AGI Tx >> agi_enhanced: 0.0
AGI Tx >> agi_accountcode:
AGI Tx >>
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing Dial("Local/8600051@default-dcf9,1", "IAX2/101511:blah@iax.binfone.com/14156720820||tTo") in new stack
-- Called 101511:blah@iax.binfone.com/14156720820
-- Call accepted by 208.72.186.132 (format ulaw)
-- Format for call is ulaw
-- IAX2/101511-3 is ringing
== Manager 'sendcron' logged off from 127.0.0.1
-- IAX2/101511-3 stopped sounds
-- IAX2/101511-3 answered Local/8600051@default-dcf9,1
-- Hungup 'IAX2/101511-3'
== Spawn extension (default, 914156720820, 2) exited non-zero on 'Local/8600051@default-dcf9,1'
-- Executing DeadAGI("Local/8600051@default-dcf9,1", "agi://127.0.0.1:4577/call_log") in new stack
AGI Tx >> agi_network_script: call_log
AGI Tx >> agi_request: agi://127.0.0.1:4577/call_log
AGI Tx >> agi_channel: Local/8600051@default-dcf9,1
AGI Tx >> agi_language: en
AGI Tx >> agi_type: Local
AGI Tx >> agi_uniqueid: 1205352853.14
AGI Tx >> agi_callerid: 0000000000
AGI Tx >> agi_calleridname: M0312161413000000091
AGI Tx >> agi_callingpres: 0
AGI Tx >> agi_callingani2: 0
AGI Tx >> agi_callington: 0
AGI Tx >> agi_callingtns: 0
AGI Tx >> agi_dnid: unknown
AGI Tx >> agi_rdnis: unknown
AGI Tx >> agi_context: default
AGI Tx >> agi_extension: h
AGI Tx >> agi_priority: 1
AGI Tx >> agi_enhanced: 0.0
AGI Tx >> agi_accountcode:
AGI Tx >>
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing DeadAGI("Local/8600051@default-dcf9,1", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----14-----5)") in new stack
AGI Tx >> agi_network_script: VD_hangup--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----14-----5)
AGI Tx >> agi_request: agi://127.0.0.1:4577/VD_hangup--HVcause ... --14-----5)
AGI Tx >> agi_channel: Local/8600051@default-dcf9,1
AGI Tx >> agi_language: en
AGI Tx >> agi_type: Local
AGI Tx >> agi_uniqueid: 1205352853.14
AGI Tx >> agi_callerid: 0000000000
AGI Tx >> agi_calleridname: M0312161413000000091
AGI Tx >> agi_callingpres: 0
AGI Tx >> agi_callingani2: 0
AGI Tx >> agi_callington: 0
AGI Tx >> agi_callingtns: 0
AGI Tx >> agi_dnid: unknown
AGI Tx >> agi_rdnis: unknown
AGI Tx >> agi_context: default
AGI Tx >> agi_extension: h
AGI Tx >> agi_priority: 2
AGI Tx >> agi_enhanced: 0.0
AGI Tx >> agi_accountcode:
AGI Tx >>
-- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcause ... --14-----5) completed, returning 0
== Spawn extension (default, 8600051, 1) exited non-zero on 'Local/8600051@default-dcf9,2'
-- Executing DeadAGI("Local/8600051@default-dcf9,2", "agi://127.0.0.1:4577/call_log") in new stack
AGI Tx >> agi_network_script: call_log
AGI Tx >> agi_request: agi://127.0.0.1:4577/call_log
AGI Tx >> agi_channel: Local/8600051@default-dcf9,2
AGI Tx >> agi_language: en
AGI Tx >> agi_type: Local
AGI Tx >> agi_uniqueid: 1205352853.15
AGI Tx >> agi_callerid: 0000000000
AGI Tx >> agi_calleridname: M0312161413000000091
AGI Tx >> agi_callingpres: 0
AGI Tx >> agi_callingani2: 0
AGI Tx >> agi_callington: 0
AGI Tx >> agi_callingtns: 0
AGI Tx >> agi_dnid: unknown
AGI Tx >> agi_rdnis: unknown
AGI Tx >> agi_context: default
AGI Tx >> agi_extension: h
AGI Tx >> agi_priority: 1
AGI Tx >> agi_enhanced: 0.0
AGI Tx >> agi_accountcode:
AGI Tx >>
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing DeadAGI("Local/8600051@default-dcf9,2", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----0---------------)") in new stack
AGI Tx >> agi_network_script: VD_hangup--HVcauses--PRI-----NODEBUG-----0---------------)
AGI Tx >> agi_request: agi://127.0.0.1:4577/VD_hangup--HVcause ... ----------)
AGI Tx >> agi_channel: Local/8600051@default-dcf9,2
AGI Tx >> agi_language: en
AGI Tx >> agi_type: Local
AGI Tx >> agi_uniqueid: 1205352853.15
AGI Tx >> agi_callerid: 0000000000
AGI Tx >> agi_calleridname: M0312161413000000091
AGI Tx >> agi_callingpres: 0
AGI Tx >> agi_callingani2: 0
AGI Tx >> agi_callington: 0
AGI Tx >> agi_callingtns: 0
AGI Tx >> agi_dnid: unknown
AGI Tx >> agi_rdnis: unknown
AGI Tx >> agi_context: default
AGI Tx >> agi_extension: h
AGI Tx >> agi_priority: 2
AGI Tx >> agi_enhanced: 0.0
AGI Tx >> agi_accountcode:
AGI Tx >>
-- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcause ... ----------) completed, returning 0

--------

With agi debug OFF:
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Hungup 'Zap/pseudo-549532271'
== Spawn extension (default, 8600051, 1) exited non-zero on 'SIP/6001-08ae10e0'
-- Executing DeadAGI("SIP/6001-08ae10e0", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing DeadAGI("SIP/6001-08ae10e0", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----16---------------)") in new stack
-- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcause ... ----------) completed, returning 0
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
> Channel SIP/6001-08ae10e0 was answered.
-- Executing MeetMe("SIP/6001-08ae10e0", "8600051") in new stack
== Parsing '/etc/asterisk/meetme.conf': Found
-- Created MeetMe conference 1023 for conference '8600051'
-- Playing 'conf-onlyperson' (language 'en')
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing MeetMe("Local/8600051@default-9ce9,2", "8600051") in new stack
> Channel Local/8600051@default-9ce9,1 was answered.
-- Executing AGI("Local/8600051@default-9ce9,1", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing Dial("Local/8600051@default-9ce9,1", "IAX2/101511:blah@iax.binfone.com/14156720820||tTo") in new stack
-- Called 101511:blah@iax.binfone.com/14156720820
-- Call accepted by 208.72.186.132 (format ulaw)
-- Format for call is ulaw
-- IAX2/101511-1 is ringing
== Manager 'sendcron' logged off from 127.0.0.1
-- IAX2/101511-1 stopped sounds
-- IAX2/101511-1 answered Local/8600051@default-9ce9,1
-- Hungup 'IAX2/101511-1'
== Spawn extension (default, 914156720820, 2) exited non-zero on 'Local/8600051@default-9ce9,1'
-- Executing DeadAGI("Local/8600051@default-9ce9,1", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing DeadAGI("Local/8600051@default-9ce9,1", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----15-----6)") in new stack
-- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcause ... --15-----6) completed, returning 0
== Spawn extension (default, 8600051, 1) exited non-zero on 'Local/8600051@default-9ce9,2'
-- Executing DeadAGI("Local/8600051@default-9ce9,2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing DeadAGI("Local/8600051@default-9ce9,2", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----0---------------)") in new stack
-- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcause ... ----------) completed, returning 0

Does this look right or am I still missing something?

thanks again!

by **needlz** » Wed Mar 12, 2008 5:44 pm

There seems to be more info in the FASTagiout.current_date log file. Would this contain the right stuffs? I am not sure why it is not dumping the same info to the screen.

by **mflorell** » Wed Mar 12, 2008 7:02 pm

The agiout files have some output as well, but it is best to see it in context of the Asterisk CLI output.

by **needlz** » Wed Mar 12, 2008 7:30 pm

It seems that everything is writing to the fastagi call_log in extensions.conf. I attached to the ASTfastlog screen and captured the cli output. Is this better? I am not sure how to get what you are looking for. Is there something else I need to set? Better yet, is there a post containing an exampe of the type of output you are looking for? I can keep messing with stuff until I get it.

2008-03-12 20:22:44|TEST_VDfastAGI|begin|+++++++++++++++++ FastAGI Start ++++++++++++++++++++++++++++++++++++++++
2008-03-12 20:22:44|TEST_VDfastAGI|begin|Perl Environment Dump:
2008-03-12 20:22:44|TEST_VDfastAGI|begin|0|--debug
2008-03-12 20:22:44|TEST_VDfastAGI|begin|AGI Environment Dump:
2008-03-12 20:22:44|TEST_VDfastAGI|begin| -- accountcode =
2008-03-12 20:22:44|TEST_VDfastAGI|begin| -- callerid = 0000000000
2008-03-12 20:22:44|TEST_VDfastAGI|begin| -- calleridname = M0312202244000000108
2008-03-12 20:22:44|TEST_VDfastAGI|begin| -- callingani2 = 0
2008-03-12 20:22:44|TEST_VDfastAGI|begin| -- callingpres = 0
2008-03-12 20:22:44|TEST_VDfastAGI|begin| -- callingtns = 0
2008-03-12 20:22:44|TEST_VDfastAGI|begin| -- callington = 0
2008-03-12 20:22:44|TEST_VDfastAGI|begin| -- channel = Local/8600051@default-45be,1
2008-03-12 20:22:44|TEST_VDfastAGI|begin| -- context = default
2008-03-12 20:22:44|TEST_VDfastAGI|begin| -- dnid = unknown
2008-03-12 20:22:44|TEST_VDfastAGI|begin| -- enhanced = 0.0
2008-03-12 20:22:44|TEST_VDfastAGI|begin| -- extension = 914156720820
2008-03-12 20:22:44|TEST_VDfastAGI|begin| -- language = en
2008-03-12 20:22:44|TEST_VDfastAGI|begin| -- network = yes
2008-03-12 20:22:44|TEST_VDfastAGI|begin| -- network_script = call_log
2008-03-12 20:22:44|TEST_VDfastAGI|begin| -- priority = 1
2008-03-12 20:22:44|TEST_VDfastAGI|begin| -- rdnis = unknown
2008-03-12 20:22:44|TEST_VDfastAGI|begin| -- request = agi://127.0.0.1:4577/call_log
2008-03-12 20:22:44|TEST_VDfastAGI|begin| -- type = Local
2008-03-12 20:22:44|TEST_VDfastAGI|begin| -- uniqueid = 1205367764.27
2008-03-12 20:22:44|TEST_VDfastAGI|begin|AGI Variables: |1205367764.27|Local/8600051@default-45be,1|914156720820|Local|M0312202244000000108|
2008-03-12 20:22:44|TEST_VDfastAGI|call_log|Process to run: |agi://127.0.0.1:4577/call_log|call_log|START|
2008-03-12 20:22:44|TEST_VDfastAGI|call_log|+++++ CALL LOG START : 2008-03-12 20:22:44
2008-03-12 20:22:44|TEST_VDfastAGI|call_log||INSERT INTO call_log (uniqueid,channel,channel_group,type,server_ip,extension,number_dialed,start_time,start_epoch,end_time,end_epoch,length_in_sec,length_in_min,caller_code) values('1205367764.27','Local/8600051@default-45be,1','','Local','192.168.1.177','914156720820','','2008-03-12 20:22:44','1205367764','','','','','M0312202244000000108')|

--------AFTER EXTERNAL PHONE HANGS UP--------
2008-03-12 20:23:34|TEST_VDfastAGI|begin| -- callingtns = 0
2008-03-12 20:23:34|TEST_VDfastAGI|begin| -- callington = 0
2008-03-12 20:23:34|TEST_VDfastAGI|begin| -- channel = SIP/6001-09fd9670
2008-03-12 20:23:34|TEST_VDfastAGI|begin| -- context = default
2008-03-12 20:23:34|TEST_VDfastAGI|begin| -- dnid = unknown
2008-03-12 20:23:34|TEST_VDfastAGI|begin| -- enhanced = 0.0
2008-03-12 20:23:34|TEST_VDfastAGI|begin| -- extension = h
2008-03-12 20:23:34|TEST_VDfastAGI|begin| -- language = en
2008-03-12 20:23:34|TEST_VDfastAGI|begin| -- network = yes
2008-03-12 20:23:34|TEST_VDfastAGI|begin| -- network_script = call_log
2008-03-12 20:23:34|TEST_VDfastAGI|begin| -- priority = 1
2008-03-12 20:23:34|TEST_VDfastAGI|begin| -- rdnis = unknown
2008-03-12 20:23:34|TEST_VDfastAGI|begin| -- request = agi://127.0.0.1:4577/call_log
2008-03-12 20:23:34|TEST_VDfastAGI|begin| -- type = SIP
2008-03-12 20:23:34|TEST_VDfastAGI|begin| -- uniqueid = 1205367757.25
2008-03-12 20:23:34|TEST_VDfastAGI|begin|AGI Variables: |1205367757.25|SIP/6001-09fd9670|h|SIP|S0803122022368600051|
2008-03-12 20:23:34|TEST_VDfastAGI|call_log|Process to run: |agi://127.0.0.1:4577/call_log|call_log|END|
2008-03-12 20:23:34|TEST_VDfastAGI|call_log||CALL HUNG UP|
2008-03-12 20:23:34|TEST_VDfastAGI|call_log||DELETE from live_inbound where uniqueid='1205367757.25' and server_ip='192.168.1.177'|
2008-03-12 20:23:34|TEST_VDfastAGI|call_log|+++++ CALL LOG HUNGUP: |1205367757.25|SIP/6001-09fd9670|h|2008-03-12 20:23:34|min: 0.65|
2008-03-12 20:23:34|TEST_VDfastAGI|begin|+++++++++++++++++ FastAGI Start ++++++++++++++++++++++++++++++++++++++++
2008-03-12 20:23:34|TEST_VDfastAGI|begin|Perl Environment Dump:
2008-03-12 20:23:34|TEST_VDfastAGI|begin|0|--debug
2008-03-12 20:23:34|TEST_VDfastAGI|begin|URL HVcauses: |PRI|NODEBUG|16|ANSWER|37|25)|
2008-03-12 20:23:34|TEST_VDfastAGI|begin|AGI Environment Dump:
2008-03-12 20:23:34|TEST_VDfastAGI|begin| -- accountcode =
2008-03-12 20:23:34|TEST_VDfastAGI|begin| -- callerid = unknown
2008-03-12 20:23:34|TEST_VDfastAGI|begin| -- calleridname = S0803122022368600051
2008-03-12 20:23:34|TEST_VDfastAGI|begin| -- callingani2 = 0
2008-03-12 20:23:34|TEST_VDfastAGI|begin| -- callingpres = 0
2008-03-12 20:23:34|TEST_VDfastAGI|begin| -- callingtns = 0
2008-03-12 20:23:34|TEST_VDfastAGI|begin| -- callington = 0
2008-03-12 20:23:34|TEST_VDfastAGI|begin| -- channel = SIP/6001-09fd9670
2008-03-12 20:23:34|TEST_VDfastAGI|begin| -- context = default
2008-03-12 20:23:34|TEST_VDfastAGI|begin| -- dnid = unknown
2008-03-12 20:23:34|TEST_VDfastAGI|begin| -- enhanced = 0.0
2008-03-12 20:23:34|TEST_VDfastAGI|begin| -- extension = h
2008-03-12 20:23:34|TEST_VDfastAGI|begin| -- language = en
2008-03-12 20:23:34|TEST_VDfastAGI|begin| -- network = yes
2008-03-12 20:23:34|TEST_VDfastAGI|begin| -- network_script = VD_hangup--HVcauses--PRI-----NODEBUG-----16---------------)
2008-03-12 20:23:34|TEST_VDfastAGI|begin| -- priority = 2
2008-03-12 20:23:34|TEST_VDfastAGI|begin| -- rdnis = unknown
2008-03-12 20:23:34|TEST_VDfastAGI|begin| -- request = agi://127.0.0.1:4577/VD_hangup--HVcause ... ----------)
2008-03-12 20:23:34|TEST_VDfastAGI|begin| -- type = SIP
2008-03-12 20:23:34|TEST_VDfastAGI|begin| -- uniqueid = 1205367757.25
2008-03-12 20:23:34|TEST_VDfastAGI|begin|AGI Variables: |1205367757.25|SIP/6001-09fd9670|h|SIP|S0803122022368600051|
2008-03-12 20:23:34|TEST_VDfastAGI|VD_hangup|Process to run: |agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----16---------------)|VD_hangup|END|
2008-03-12 20:23:34|TEST_VDfastAGI|VD_hangup|DEBUG: NODEBUG
2008-03-12 20:23:34|TEST_VDfastAGI|VD_hangup|VD_hangup : S0803122022368600051 SIP/6001-09fd9670 2 368600051
2008-03-12 20:23:34|TEST_VDfastAGI|VD_hangup||SELECT lead_id,callerid,campaign_id,alt_dial,stage,UNIX_TIMESTAMP(call_time) FROM vicidial_auto_calls where uniqueid = '1205367757.25' limit 1;|
2008-03-12 20:23:34|TEST_VDfastAGI|VD_hangup|VD hangup: no VDAC record found: 1205367757.25 S0803122022368600051

by **mflorell** » Wed Mar 12, 2008 7:41 pm

Back to your browser, do you see anything in your javascript console when you try to call?

by **needlz** » Wed Mar 12, 2008 7:58 pm

Yeah... It looks like I got back the lead data in a ajax response but it's not populating in the form.

Post:
server_ip=192.168.1.177&session_name=1205369703_600113763579&ACTION=manDiaLnextCaLL&conf_exten=8600051

&user=7777&pass=test&campaign=TESTCAMP&ext_context=default&dial_timeout=60&dial_prefix=9&campaign_cid

=0000000000&preview=NO&agent_log_id=95&callback_id=&lead_id=&phone_code=&phone_number=&list_id=999&stage

=&use_internal_dnc=N&omit_phone_code=N

Response:
M0312205606000000109

109

NEW

100023

123

-7.00

1

4156720820

MR

I

P

FREELY10

249 MUNDON ROAD

MALDON

FL

33709

USA

M

0000-00-00

4156720820

test@test.com

nothing

COMMENTS

1

4156720820

MAIN

by **mflorell** » Wed Mar 12, 2008 8:36 pm

What Operating System are you using?

have you tried Opera?

What are the specs on the agent computer?

by **needlz** » Wed Mar 12, 2008 11:30 pm

Firefox 2.0.0.12 on a dual core 2ghz w/ 2 gigs ram PC running Winblows XP Pro

by **needlz** » Thu Mar 13, 2008 11:55 am

Oh man... I just tried it in IE and it worked perfectly.

Thanks for the help in debugging... At least I know how to use screen now.

cheers.

by **aster1** » Thu Mar 13, 2008 1:36 pm

Do you have lot of addons installed in firefox ? Maybe one of them is messing with this . Firefox works perfectly with vicidial .

by **needlz** » Thu Mar 13, 2008 1:39 pm

Mostly developer addons (firebug, web developer, grease monkey, yslow). I haven't had problems with Firefox with anything else but I would assume that the plug-ins are somehow messing with the vicidial agent screen.

vicidial.org

Manual dialing from VICIDIAL - Issues

Manual dialing from VICIDIAL - Issues

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