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ringing transfered to agent

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ringing transfered to agent

by Op3r » Mon Mar 24, 2008 12:55 pm

I am quite baffled by this occasion where the call is transferred to agent although it is still ringing.

any ideas?

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by Op3r » Mon Mar 24, 2008 1:09 pm

Found why

it is because on the gateway there's this entry

exten => _XXXXXXX,1,Answer()
exten => _XXXXXXX,n,Dial(ZAP/G1/8495${EXTEN},90,tT)

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