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Manual Blended Calls

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Manual Blended Calls

Postby snocetti » Tue Apr 15, 2008 4:44 pm

Hello, it is posible agents logged in for INBOUND to place calls manually?...

Thanks!!
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Postby mflorell » Tue Apr 15, 2008 10:31 pm

They can do this through using the MANUAL DIAL feature. This has to be enabled in the user account.

You cannot do list dialing manually and still do blended calling.
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