All installation and configuration problems and questions
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by newbee » Thu Apr 17, 2008 2:46 am
Is there any chances to add a subcategory in disposition
For e.g
if There is disposition "NOT VALID". & in that NOT VALID category there are 12 other disposition i.e 1. Wrong Age, 2. Wrong Address.. ets..
& once the final e.g Wrong Address disposition is been selected it updates the main Category & subcategory in Database Report,.
Regards,
Newbee..
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newbee
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by mflorell » Thu Apr 17, 2008 12:21 pm
VICIDIAL does not have treed statuses, there are status categories, but they are not viewable by the agents.
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mflorell
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