what triggers the campaign stats updats?

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what triggers the campaign stats updats?

Postby bobbymc » Fri May 16, 2008 9:46 am

i like to have faster stats updates then currently.. which scritp exacly updates the top stats of the real time screen.. it looks like every 20-30 min the stats of droped and asnwered calls get update.. i really like to speed that proccess up
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Postby mflorell » Fri May 16, 2008 9:48 am

If you have agents logged in then the stats should update every minute or two. The AST_VDadapt script is the one that does the updating as it runs.

astGUIclient version?

number of agents logged in?
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Postby bobbymc » Fri May 16, 2008 9:53 am

vicidial 2.0.1

15 agents logged in.. looks like it updated every 5 min or so
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Postby mflorell » Fri May 16, 2008 10:21 am

I would suggest upgrading, although I don't think that is the problem. I just checked 3 client systems and those stats are updating every minute.
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Postby bobbymc » Sat May 17, 2008 7:05 am

i got 150 campaigns.. lol maybe thats why?
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Postby gerski » Mon May 19, 2008 1:32 am

try to inactive some of the campaigns that you are not using. It will not show on the reports once the campaign has been disabled
http://www.perfectnetworkcorp.com
Perfect Network Corporation
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Postby mflorell » Mon May 19, 2008 9:23 am

Wow, that's a lot of campaigns! Are they all active?

How many agents do you have?
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