How to Configure Multiple SIP Details in VicidialNow ?

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

How to Configure Multiple SIP Details in VicidialNow ?

Postby kolucoms6 » Sat Aug 02, 2008 8:38 pm

How to Configure Multiple SIP Details in Vicidialnow ?
kolucoms6
 
Posts: 432
Joined: Tue Aug 14, 2007 5:55 pm
Location: India

Postby kolucoms6 » Sun Aug 10, 2008 10:51 pm

Not Possible ?
kolucoms6
 
Posts: 432
Joined: Tue Aug 14, 2007 5:55 pm
Location: India

Postby mflorell » Mon Aug 11, 2008 8:00 am

What exactly are SIP "Details"?
mflorell
Site Admin
 
Posts: 18387
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Postby kolucoms6 » Mon Aug 11, 2008 8:04 am

IP Address
USERNAME
Password
kolucoms6
 
Posts: 432
Joined: Tue Aug 14, 2007 5:55 pm
Location: India

Postby mflorell » Mon Aug 11, 2008 8:32 am

For agent phones or trunks?
mflorell
Site Admin
 
Posts: 18387
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Postby kolucoms6 » Mon Aug 11, 2008 10:01 am

I guess Trunk..!!
kolucoms6
 
Posts: 432
Joined: Tue Aug 14, 2007 5:55 pm
Location: India

Postby mflorell » Mon Aug 11, 2008 11:22 am

what would you be using different SIP trunks for?

Multiple outbound dialing accounts for the same camapign, or multiple campaigns?
mflorell
Site Admin
 
Posts: 18387
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Postby kolucoms6 » Mon Aug 11, 2008 11:34 am

SIP is used to dial outbound.

Now we have 2 providers.

In case if One goes down , we need to switch over to another.

My dialer guys who is NOT under our payroll, says that we cannot DO IT and we NEED to depend on him.

Is it true ?
kolucoms6
 
Posts: 432
Joined: Tue Aug 14, 2007 5:55 pm
Location: India

Postby mflorell » Mon Aug 11, 2008 12:07 pm

That is failover, you just need to add another line in your dialplan where you dial out after the first SIP provider, put the second one.
mflorell
Site Admin
 
Posts: 18387
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Postby kolucoms6 » Mon Aug 11, 2008 12:37 pm

Where will i find "dialplan" ?
kolucoms6
 
Posts: 432
Joined: Tue Aug 14, 2007 5:55 pm
Location: India

Postby mflorell » Mon Aug 11, 2008 1:20 pm

extensions.conf
mflorell
Site Admin
 
Posts: 18387
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida


Return to Support

Who is online

Users browsing this forum: No registered users and 140 guests