Dialer GETTING hang

[kolucoms6]

I have a vicidialnow on system with P4 3 Ghz and 2 GB DDR2 Transcend RAM and One External eth1 with Intel Chip 100/1000.

My dialer get broadband internet from 1 mbps line on eth0 which is 10/100.Eth1 is used for Internal lan.

But I am experiencing frequent dialer hangs...

Any Suggestion ?

[mflorell]

loadavg when this happens, and before?

[kolucoms6]

Sorry but didnt get you .

My tech guy said RAM is faulty. But I tried with both RAM and both RAM cant be faulty(chances are less).

Dialer gets hang when guys are on call. U can say every 60-90 mins.

[kolucoms6]

Where my server is going wrong ?

[kolucoms6]

Any guidance ?

[gardo]

You didn't answer Matt's question on how much is your load average before and when it happens.

[kolucoms6]

How to find : load average ?

[caged_penguin]

Open a console in vicidialnow. walk up to it and login or get putty for your windoze puter and ssh in.
you can type 'top' and watch that..
or type 'uptime'.

[kolucoms6]

Let me get back to you with numbers once I reach office..

[kolucoms6]

Sometimes I get this Error :


free swap = 0 kb
total swap = 779144 kb
out of memory : killed process 21156

[kolucoms6]

3 agents logged in on all servers
System Load Average: 1.18

[mflorell]

You need more RAM.

[kolucoms6]

3 agents , 2 GB..need more RAM ?

[mflorell]

If your system is telling you that you're out of memory, then there is a problem. Maybe try to wipe CentOS and try another Linux distro since the default drivers in VICIDIALnow might be causing you problems.

[kolucoms6]

I am changing my hardware to solve this problem :

AMD 5600 processor
HDD 320 GB
MOTHERBOARD : M2NVM DV1
Transcend RAM : 4 GB