vicidial.org

by **ast1** » Mon Sep 29, 2008 9:23 am

Once in a while, I see this error on agent's screen right next to SESSIONID.
The error replaces the date and time.
version: 2.0.4.1rc4

Please advise.

by **mflorell** » Mon Sep 29, 2008 2:46 pm

what are the specs on the server that has Apache/PHP on it?

by **ast1** » Mon Sep 29, 2008 3:19 pm

IBM System x3200 (436252U) Xeon 3050 2.13GHz Dual Core
5GB of RAM

by **mflorell** » Mon Sep 29, 2008 5:31 pm

Does this same server have Asterisk/VICIDIAL/MySQL on it?

What is the loadavg on the database server when this happens?

What kind of network switches are you using?

What kind of web browsers are your agents using?

by **ast1** » Tue Sep 30, 2008 7:59 am

The server has asterisk/vicidial/mysql installed on it. There are only 6-7 agents at this time.
The load average on the server is .40-.50
We are on a gigabit network. All our switches are DELL 5324
Our agents are using Firefox

by **mflorell** » Tue Sep 30, 2008 11:29 am

I would suggest installing mtop if you do not already have it installed and watching it when you have this problem happen.

Also, what are the CPU/RAM/Operating System of your agent stations?

by **ast1** » Tue Sep 30, 2008 3:53 pm

Intel® Pentium® Dual-Core E2180 (2.0GHz, 1MB L2 cache, 800MHz FSB)
512M RAM
Windows XP

by **mflorell** » Tue Sep 30, 2008 7:47 pm

Is the infamous windows firewall running?

Are any anti-virus programs running?

What web browser are these running?

What does the load and processlist look like on these agent workstations?

When this happens, does it happen to only one agent, or all at the same time?

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