Recorded audio

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Recorded audio

Postby tuhin » Tue Sep 12, 2006 7:31 am

Hi
I am new to VICIDIAL. Please let me know how i can access the audio files recorded by agents.

.........Tuhin
tuhin
 
Posts: 1
Joined: Tue Sep 12, 2006 7:27 am

Postby mflorell » Tue Sep 12, 2006 10:18 am

They should be stored in the /var/spool/asterisk/monitor/DONE folder on your server
mflorell
Site Admin
 
Posts: 18383
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Postby gerski » Wed Sep 13, 2006 1:14 am

mflorell,

question about recording, is there any possible way to change the folder of DONE recording to another folder?
gerski
 
Posts: 432
Joined: Fri Jul 14, 2006 6:21 am

Postby mflorell » Wed Sep 13, 2006 1:24 am

You would need to alter whatever AST_CRON_mix_recording... script you are using to use a new path.
mflorell
Site Admin
 
Posts: 18383
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida


Return to Support

Who is online

Users browsing this forum: W3C [Validator] and 99 guests