Problem dialing over PRI?

[Nortelguy]

getting the following errors

== Manager 'sendcron' logged on from 127.0.0.1
-- Executing AGI("Local/913057815757@default-9587,2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing Dial("Local/913057815757@default-9587,2", "Zap/g1/3057815757||To") in new stack
Feb 6 17:52:04 NOTICE[5321]: app_dial.c:1076 dial_exec_full: Unable to create channel of type 'Zap' (cause 34 - Circuit/channel congestion)
== Everyone is busy/congested at this time (1:0/1/0)
-- Executing Hangup("Local/913057815757@default-9587,2", "") in new stack
== Spawn extension (default, 913057815757, 3) exited non-zero on 'Local/913057815757@default-9587,2'
-- Executing DeadAGI("Local/913057815757@default-9587,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----34-----CONGESTION----------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1

------
dialer*CLI> zap show status
Description Alarms IRQ bpviol CRC4
wanpipe1 card 0 OK 0 0 0
dialer*CLI>

----
Extensions.conf
; dial a long distance outbound number
; This 'o' Dial flag is VERY important for VICIDIAL on outbound calls
exten => _91NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _91NXXNXXXXXX,2,Dial(${TRUNK}/${EXTEN:1},,To)
exten => _91NXXNXXXXXX,3,Hangup

; local area code
exten => _91305NXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _91305NXXXXXX,2,Dial(${TRUNK}/${EXTEN:2},,To)
exten => _91305NXXXXXX,3,Hangup

; local area code
exten => _91786NXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _91786NXXXXXX,2,Dial(${TRUNK}/${EXTEN:2},,To)
exten => _91786NXXXXXX,3,Hangup
-----
This is a sangoma card .. Any ideas?

[williamconley]

Hey, Nortelguy, please remember to post your configuration (read the stickies).

Unable to create channel of type 'Zap'

This would be an Asterisk issue, vicidial cannot work with channels that do not dial (of course ... if they will dial, but not in Vicidial, that's a different story).

Have you demonstrated that your sangoma card is properly installed with the appropriate tools before attempting vicidial calls with it?

[mflorell]

Is this a PRI?

Have you tried pri debug?

is the D channel up?

[arvindsandilya24]

Hi,

This is the problem of zaptel is not configured properly.
Just check what is configured with TRUNK in extensions.conf

exten => _91NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _91NXXNXXXXXX,2,Dial(${TRUNK}/${EXTEN:1},,To)
exten => _91NXXNXXXXXX,3,Hangup

Here just be clear that TRUNK= ? in extension.conf.
If you configured all channels in a group in zapata.conf such as group = 0
Then in extension.conf , TRUNK = g0 should be.

Thanks & regards
Arvind

[Nortelguy]

This is all I get over and over ona debug no matter if I am placing a call or not it never changes.

> Unnumbered frame:
> SAPI: 00 C/R: 0 EA: 0
> TEI: 000 EA: 1
> M3: 3 P/F: 1 M2: 3 11: 3 [ SABME (set asynchronous balanced mode extended) ]
> 0 bytes of data

[Nortelguy]

Looks like the D-Chan is down .. argh.

[Baylink]

And, the most important questions not answered in this post:

Was this working, and it just broke?

Or is it new, and you have never had it work?

Generally, you'll know if your D-channels are down from looking at the logs; it will continually try to bring them up, and then notice that they're not.