hangup problem

[kpanik]

hi all,

I've installed asterisk 1.2.12.1 and vicidial 2.01b2, zaptel 1.2.9.1 on slackware.

th vicidial server work fine but i've a big problem with hangup. When the customer hangup the call, before the call transfer at agent, the zap channel remains busy for 2 minutes.

This problem cause a block the calls .....

thi is the field on the database in the vicidial_auto_calls ....

auto_call_id server_ip campaign_id status lead_id uniqueid callerid channel phone_code phone_number call_time call_type
722421 192.168.1.249 100 SENT 192 NULL V0915042913000000192 NULL 3356821175 2006-09-15 04:29:13 OUT


that call remains append for 2 minutes after the hangup ...


this is a log of CLI
--------------------------------------------------------------------------
Executing AGI("Zap/1-1", "agi-VDADtransferSURVEY.agi|8366")
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDADtransferSURVEY.agi
-- AGI Script VD_hangup.agi completed, returning 0
-- Channel 0/1, span 1 got hangup request
== Spawn extension (default, 8366, 2) exited non-zero on 'Zap/1-1'
-- Executing DeadAGI("Zap/1-1", "(call_log.agi|h)")
-- Launched AGI Script /var/lib/asterisk/agi-bin/(call_log.agi
-- AGI Script (call_log.agi completed, returning 0
-- Executing DeadAGI("Zap/1-1", "VD_hangup.agi|PRI-----NODEBUG-----16---------------")
-- Launched AGI Script /var/lib/asterisk/agi-bin/VD_hangup.agi
-- AGI Script VD_hangup.agi completed, returning 0
-- Hungup 'Zap/1-1'

[mflorell]

can you post all of the AGI output for a single call?

And also post the entire Asterisk CLI output for a call from start to finish.

[kpanik]

sorry ... the problem is correct...




the problem was on the extensions realtime configuration..

thanx