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Call Transfering.......................!!!!!!!!!!!!!!!!!!!!!

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Call Transfering.......................!!!!!!!!!!!!!!!!!!!!!

Postby Nikhil Vohra » Fri May 15, 2009 12:43 am

Hi guys

We have a client who want us to transfer the call at the same time as i agent finished with his conversation..............so can anybody tell me how to transfer the call.


thanks
with regards
Nikhil Vohra
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Postby mflorell » Fri May 15, 2009 7:53 am

Have you read the agent manual and manager manuals?
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