please i need help

[brett05]

really i'am tired with vicidial
i have spend now more than one week to make just outboud vicidial with my voip provider i want just 2 agent connecte to the server to have the dialer.but no way!!!!
i have used vicidialnow ,vicibox all thing
my probleme i have created the groupe;the compagnie,the agent,the list,the lead upload,the trunk in admin carrier(here i have follow exactely the tuto)
but when i log the agent console i heard x lite say "you are the only persone in thins conférence" after i clik lead view+dial next number.
here i see all information coming from my lead upload;
but when i clik on dial lead i heard x lite say "sorry you have not a avaible extension please try again"

[Op3r]

do you have the manager's manual?

How about the agent manual?

Plus if you really need help that badly, you can contact vicidial group at www.vicidial.com to help you out on hourly basis.

[brett05]

ok thanks i will see this manuel