by yziquel » Sun Aug 09, 2009 3:21 pm
Hello.
I've installed Asterisk and ViciDial rather successfully, and I wish to thank the authors for this useful software.
So, agenst have been dialing out leads, everything fine. However, the meetme conferences in which the agents are calling suffer from these flaws:
-1- It seems ViciDial, or Asterisk, doesn't handle properly hangups, since the number of channels associated to a given conference keeps growing. I had 30 channels in a conference while the agent was talking to only one person...
-2- When looking at the recordings, some records can last up to one hour and have only one "hello", the rest being blank.
Being a native linux user, and quite profficient with programming, I do not mind answers requiring me to look more deeply in the code. So, by the way, where is the code concerning what happens when a client hangs up?
Any help would be very much appreciated.