0 bytes recording on Web Interfaces

[ruben23]

Hi, im using my vicidial 2.0.5 with Asterisk 1.2, VOIP and codec g729.
with 2 servers:

1 Database -----> Apache/Mysql/astguicleint 2.0.5
1 Asterisk

Problem is suddenly during the operation all FTP archive recordings are 0 bytes and also when i access real time on the users stats per agent in the recording part-->try to download the records also got 0 bytes on the file.

But with asterisk---> try to locate the number of the recordings i was able to find it on the /var/spool/asterisk/monitorDONE.

i got no signed of errors form the asterisk CLI.

[mflorell]

Are you using a tmpfs partition to record to?

[ruben23]

mflorell this the structure of my storage area..where asterisk si installed.

[root@gateway ~]# df -h
Filesystem Size Used Avail Use% Mounted on
/dev/mapper/VolGroup00-LogVol00
85G 2.3G 78G 3% /
/dev/mapper/VolGroup00-LogVol02
140G 33G 101G 25% /var
/dev/sda1 99M 12M 83M 13% /boot
tmpfs 1.7G 0 1.7G 0% /dev/shm
tmpfs 1.7G 7.1M 1.6G 1% /var/spool/asterisk/monitor
[root@gateway ~]#

this answer your question....?

[mflorell]

Do you see any ERRORs, NOTICEs or WARNINGs in Asterisk CLI output relating to recordings in any way?

[ruben23]

hi mflorell sorry for the late reply...

i got this on m database/webserver

on the mysqld logs.

090814 15:14:41 mysqld started
090814 15:14:42 [Warning] No argument was provided to --log-bin, and --log-bin-i ndex was not used; so replication may break when this MySQL server acts as a mas ter and has his hostname changed!! Please use '--log-bin=/var/run/mysqld/mysqld- bin' to avoid this problem.
090814 15:14:42 InnoDB: Started; log sequence number 0 43655
090814 15:14:42 [Note] /usr/libexec/mysqld: ready for connections.
Version: '5.0.45-log' socket: '/tmp/mysql.sock' port: 3306 Source distribution

and on the asterisk CLI i cant see any signed of errors.

our QA dept access the recordings on real time in the users stats of the individual agents--->on a normal situation they can download the recordings, but now i can see the filename and dowload it but got 0 bytes on it. and also as i observe 0 bytes also on the FTP sites on all recordings as of present..

any ideas on this--->how do i crorect.