Predictive help!

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Predictive help!

Postby ronaldmedina74 » Tue Sep 15, 2009 10:14 am

hello,

I read on the DOCS PREDICTIVE.txt at the last line it says..

To use adaptive dialing you must have the ADMIN keepaliveAST_VDadapt.pl script
in your crontab running every minute:

### keepalive script for VICIDIAL predictive script
* * * * * /usr/share/astguiclient/ADMIN_keepalive_AST_VDadapt.pl

but can't find /usr/share/astguiclient/ADMIN_keepalive_AST_VDadapt.pl ?

i use 2.0.5 vicidial , thanks.
ronaldmedina74
 
Posts: 11
Joined: Sat Aug 01, 2009 2:35 pm

Postby gardo » Tue Sep 15, 2009 11:52 am

Looks like you have it all mixed up.

Astguiclient 2.0.5 uses:

/usr/share/astguiclient/ADMIN_keepalive_ALL.pl

Astguiclient 2.0.4 and below:

/usr/share/astguiclient/ADMIN_keepalive_AST_VDadapt.pl

That's why you can't find ADMIN_keepalive_AST_VDadapt.pl in 2.0.5. :wink:
http://goautodial.com
Empowering the next generation contact centers
gardo
 
Posts: 1926
Joined: Fri Sep 15, 2006 10:24 am
Location: Manila, 1004


Return to Support

Who is online

Users browsing this forum: Bing [Bot] and 72 guests