How do agents warm transfer a call to an outside number?

[sayhey]

Hi,
We have a new start up 15 seat center set up on vicidial. With a lot of great IT support it is up and running and we will be testing this next week (knock on wood).

I cannot figure out how to have an agent take a call and do a warm transfer to an outside phone extension.
It would also be ideal if the agent could then hang up after making the warm transfer.
I can't even figure out how to do a cold transfer at this point, so any help would be greatly appreciated.

1) Is this possible.
2) How?

Thanks!!!

[sayhey]

I have the full version of both manuals, so if I missed it in one of those, please direct me to the section.

[Op3r]

its on the agent manual.

It said transfer.

[mflorell]

You put the number of the outside party in the "Number to Dial field", then click "Dial with customer" button and there you go.