All installation and configuration problems and questions
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by rudra_ach » Fri Oct 13, 2006 5:57 am
Hi,
we have set the dial status for a campaign like this
1.Answering Machine
2.Call back
3.Declined sales
4.No Answer
5.Dropeed Calls
Now I want at the runtime that means when agents are logged in to the campaign , I change this above list order. Will it be possible change the list order for a specific campaign without agents logged out from that particular campaign.
regards
rudra
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rudra_ach
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by mflorell » Fri Oct 13, 2006 7:09 am
Those are dial statuses and are not dialed in order by status.
You can change the dial statuses while agents are logged in and dialing.
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mflorell
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