Vicidial and X-lite

[hubloko]

Good afternoon. I started trying to make Vicidial communicates with X-lite but I'm doing something wrong. I did the following: I created a phone account, user account and set a softphone (X-lite) as it was taught in the manager's manual. However, I get the error message "Sorry, your phone login and password are not active in this system, please try again" when I try to login with the agent I created. I can't say what's the problem. Thank you for your help.

[GaD]

Set verbose to 21 and try to register a phone against your server again. If the registration fails you will see it in the output of asterisk. Currently I have 2 centers running on Vici+Xlites.

[hubloko]

I didn't understand what you meant about setting the verbose to 21. How do I set it? thanks for your help.

[GaD]

Go into the asterisk cli (type "rasterisk" on the command prompt) and then type "core set vebose 21".

[hubloko]

Good afternoon. We solved the previous problem but now we have another. We get the error message when we try to log in as a agent: "Sorry, there are no available sessions" what might this be ? we are thinking it has something to do with extensions.conf since all our conferences are set to the server's IP and the interval was met: 8600001to 8600049. Thank you so much.

[rrb555]

you may want to create a new topic for this new issue