Delay in REcording after Aler on

[voipart]

Is any one else facing this problem ??

If AllForce recording is enabled, Agents should not have the option to skip recording, where as if alert on and if agent speak to customer without accepting (Pressing ok) agent can continue with the call without recording,
I guess it should not be
Can I know others opinion

[williamconley]

when you post, please post your entire configuration including (but not limited to) your installation method and vicidial version with build.

this IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "from scratch" you must post your operating system and should also post the .iso version from which you installed your original operating system.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.

Similar to This:

Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel DG35EC | Core2Quad Q6600

[voipart]

VERSION: 2.4-354a
BUILD: 120104-2024
Asterisk 1.2.30.2,
Instalation : DUAL SERVER (Asterisk , WEB&Database)
Server : Quadcore Xion , 32GB RAM, GIGA Ethernet
Agents : <100 (50 active agents)
Agent browser : Mozilla

[williamconley]

installation method

[voipart]

Installed from row, No Extra software installed, updated using SVN trunk

[williamconley]

what does installed from row mean?