Hi ,
I need to add " Wrong Number" in call disposition.Is it possible to add new call disposition and if it is possible please help me how to add .
Add New Call Disposition.
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Add New Call Disposition.
by Dee » Thu Jun 07, 2012 3:40 pm
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Re: Add New Call Disposition.
by rrb555 » Thu Jun 07, 2012 8:27 pm
yes that is possible. there are 2 ways
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Re: Add New Call Disposition.
by DomeDan » Fri Jun 08, 2012 4:18 am
I suggest you read the manuals page 176 "Admin - System Statuses"
or you can do "Campaign-Specific Custom Statuses"
You can use the method of trial and error too, a hint is "vicidial manager interface" -> "Admin" -> "System Statuses"
or you can do "Campaign-Specific Custom Statuses"
You can use the method of trial and error too, a hint is "vicidial manager interface" -> "Admin" -> "System Statuses"
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