All installation and configuration problems and questions
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by enavaro » Sun Jul 08, 2012 3:58 pm
Hi to all ViCi Guru,
How can I disable calls that directly dialed thru Xlite using the ViCi GUI admin in the phone section? Our agents discovered the dial prefix and now they using it.
I saw a guide here that can disable by configuring the sip.conf but for the purpose of user-friendly we wanted to know thru the gui way.
Hope you can give me hint and tips.
Many thanks,
Enavaro
VicidialNow CE 1.3
Version: 2.0.5-174
Build: 90522-0506
Asterisk 1.2.30.2
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enavaro
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by williamconley » Sun Jul 08, 2012 6:17 pm
Last time I tested this configuration option (which I could swear is in the Manager's Manual ...), I believe we did it simply by changing the "Exten Context" of the phones from "default" to any non-existent context (such as "agents"). You then have the option of creating that context and pointing all calls dialed to an administrator's phone! LOL
Don't forget to wait a couple minutes for it to take effect before testing.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
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williamconley
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