Hello there,
I'm facing a strange issuse.
I've made a custom callback (id = 99999, name = 'Richiamo Personale', in case you want to replicate the issue).
When the agent choose it in the dispo screen I see that in vicidial_log and vicidial_callbacks it is correctly stored as '99999'. In vicidial_list, instead, I always see 'CBHOLD'.
So, when I export the statuses by "export leads report" choosing only '99999' as status to export, it says 'There are no outbound calls during this time period for these parameters'.
It is a feature or a bug?
VERSION: 2.4-357a
BUILD: 120125-2107
ViciBox 3.1.14
Sangoma A101 - Single Server