Predictive dialler hangs up calls

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Predictive dialler hangs up calls

Postby aliraza1 » Sat Aug 04, 2012 10:26 am

hi i m from uk, we are using ISDN 30. manual dial working fine but when we use predictive dialler it hangs up the call after costumer answers.

in gli it gives an error:


Executing [8368@default:2] AGI("DAHDI/0:1-1", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing [8368@default:3] AGI("DAHDI/0:1-1", "agi-VDAD_ALL_outbound.agi|NORMAL-----LB") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
-- AGI Script agi-VDAD_ALL_outbound.agi completed, returning 0
-- Executing [192*168*002*009*8600053@default:1] AGI("DAHDI/0:1-1", "CallDistribute.pl|192*168*002*009*8600053") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/CallDistribute.pl
== CallDistribute.pl|192*168*002*009*8600053: Failed to execute '/var/lib/asterisk/agi-bin/CallDistribute.pl': No such file or directory
-- Executing [192*168*002*009*8600053@default:2] Hangup("DAHDI/0:1-1", "") in new stack
== Spawn extension (default, 192*168*002*009*8600053, 2) exited non-zero on 'DAHDI/0:1-1'
-- Executing [h@default:1] DeadAGI("DAHDI/0:1-1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
-- Hungup 'DAHDI/0:1-1'
[Aug 4 10:45:44] WARNING[15755]: chan_dahdi.c:10092 pri_fixup_principle: Call specified, but not found?
[Aug 4 10:45:44] WARNING[15755]: chan_dahdi.c:11263 pri_dchannel: Hangup on bad channel 0/1 on span 1
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---6-----0 completed, returning 0
== Spawn extension (default, 17807946798, 4) exited non-zero on 'Local/17807946798@default-779f,2'
== End MixMonitor Recording Local/17807946798@default-779f,2
== Manager 'sendcron' logged off from 127.0.0.1
[Aug 4 10:45:48] WARNING[15755]: chan_dahdi.c:10092 pri_fixup_principle: Call specified, but not found?
[Aug 4 10:45:48] WARNING[15755]: chan_dahdi.c:11263 pri_dchannel: Hangup on bad channel 0/1 on span 1
-- B-channel 0/1 restarted on span 1



Please help me in this. i tried my best t solve this but dont know whats happening. thanks
aliraza1
 
Posts: 3
Joined: Sat Aug 04, 2012 10:22 am

Re: Predictive dialler hangs up calls

Postby williamconley » Sun Aug 05, 2012 12:09 am

1) Welcome to the party! 8-)

2) when you post, please post your entire configuration including (but not limited to) your installation method and vicidial version with build.

this IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "from scratch" you must post your operating system and should also post the .iso version from which you installed your original operating system. If your installation is "Hosted" list the site name of the host.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.

Similar to This:

Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel DG35EC | Core2Quad Q6600

3) What is "CallDistribute.pl"? This is not part of Vicidial and it is crashing your call.
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