call wating

[steve745]

ISO express install 64-- Downloaded and installed Yesterday
amd phemom II x6 core 8 gigs DDR3
VERSION: 2.6-375a
BUILD: 120831-1523

Trying to disable Callwaiting not everyone is thru the agent interface, I have several phones that don't use the dialer. Just make and rec calls thru queues or direct dial.

I have tried making DID entries and direct dial the ext and unavailable goto VM. Still rings call waiting on the phone.

[williamconley]

please post the Version (filename, if you are not sure about the version) of the .iso (it can make a difference for troubleshooting!).

If your post means what I think (it's a little garbled): You want to NOT make a phone ring if the phone is "busy" ... even if the "busy" is not due to a Vicidial phone call. Vicidial does not (I don't believe) have a "busy detector" method to allow it to "skip" busy phones.

Many soft phones, however, can have this feature disabled ... but that is not related to Vicidial at all.

Adding a "check for busy and don't call" option to "Admin->Phones" in Vicidial would be interesting, though.

[steve745]

Let me bounce this off you William how about if I make a queue for each phone and maybe a _XXX,1,Queue() or something like that in the dial plan and use the queue options to check busy? Something like that.

[williamconley]

There are many ways to skin this cat. Any method that will "check for busy" will do in a pinch. I would suggest you try several and see which one works best for you. After you get one that works, post your results. Perhaps a few others will tack onto it and it'll end up being a feature some day.

Asterisk cmd ChanIsAvail