not able to leave 3 wa calls after 3rd pary has picked up

[davesdatasystems]

I seen this issue on the bug tracker, but i did not see if it was resolved, so i am hoping someone has found a fix to this issue.

Let me walk you through the steps,since my English sucks.

step one; person is interested and agrees to be transfered to our closers,
They bring up transfer conf, hit D1, puts the number in the box, they hit dial with customer
the call connects, the call will connect just fine.
However, when they try to hit leave three way call, the button does nothing, it is not greyed out, it just will not work
Someone not to use ext 9, and i dont, i use ext 8 anyway.

added note; If i am transferring to a closer that is within the network, ie, just sending it to another closer that is on our dialer, everything works just fine.
After installing 4.0.1 (and i love it) that is really the only issue i have had so far, but its a major issue due to the fact that i am using outside closers. When our closers get full.

If you need any other info, please let me know. I would really like to get this small issue resolved before it becomes a big issue

[williamconley]

use the asterisk command line to see if any output is generated when you press that button that does not work. also look in the "show conference information" blue link at the bottom of the agent screen to see if the "hangup" button down there has any effect (on the agent, of course ..).

you may have to enable agi debugging to see output from these requests.