new user of GoAutodial need help

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new user of GoAutodial need help

Postby humlhr » Wed Jan 30, 2013 6:13 am

Hi all,
i am a new user of GoAutodial so i am facing some problems plz help me.

i install GoAutodial on Vmware for testing purpose and after installation i changed its ip address from 192.168.1.2 to 192.168.2.5 and run script that required after changing ip address.

i will access its web interface but when i save the agent profile it gives an error Could not connect: 192.168.1.2|vtigercrm510|vtiger|vtuser . Please tell me how to change it form 192.168.1.2 to 192.168.2.5. i also restart ma VMBox.
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Re: new user of GoAutodial need help

Postby williamconley » Wed Jan 30, 2013 1:49 pm

if you configure the vTiger integration settings, you must also install vTiger! :)

try turning off the vtiger integration to see if that helps.

remember also that Goautodial is an installer for Vicidial. Vicidial is the actual software ... so here are some hints to help you along:

when you post, please post your entire configuration including (but not limited to) your installation method and vicidial version with build.

this IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "from scratch" you must post your operating system and should also post the .iso version from which you installed your original operating system. If your installation is "Hosted" list the site name of the host.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.

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