I saw this image and I was wondering if it is only for incoming
calls or if it also work with outgoing.
http://astguiclient.sourceforge.net/scr ... 1.9_en.gif
Does VICIDIAL show lead information of outgoing calls?
Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N
2 posts
• Page 1 of 1
Does VICIDIAL show lead information of outgoing calls?
by albatroz » Tue Mar 13, 2007 8:19 am
- albatroz
- Posts: 85
- Joined: Tue Sep 19, 2006 8:10 am
- Location: Peru
by enjay » Tue Mar 13, 2007 10:19 am
VICIDIAL will pull any information you have supplied with that phone number via the database. It is laid out so you may include Names/Address/etc along with the phone number so that once connected on outgoing campaigns it will populate that information as well.
If you do not supply this information in the outgoing list then it will not show up, however you can input that information directly from the vicidial interface while in the call with the customer.
-Art
If you do not supply this information in the outgoing list then it will not show up, however you can input that information directly from the vicidial interface while in the call with the customer.
-Art
- enjay
- Posts: 806
- Joined: Mon Jun 19, 2006 12:40 pm
- Location: Utah
2 posts
• Page 1 of 1
Who is online
Users browsing this forum: Google [Bot] and 92 guests