Link problem in agent screen with Win 7 & Chrome

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Link problem in agent screen with Win 7 & Chrome

Postby rsaaris » Tue Feb 12, 2013 7:50 am

Some of the links aren't working when using agent screen in Google Chrome browser. For example the "Alert On/Off" link at the bottom left corner won't work at all and some links in the script window will only intiate from link area that is few pixels tall. This only happens when using Chrome in Windows 7 (32 or 64-bit). In Win XP the links works normally. In other browsers (Forefox, IE, Opera) the links work also flawlessly. Have anybody had similar problems? Is there a some simple fix to this?

Vicibox 3.1.15 / .iso
VERSION: 2.6-393a
BUILD: 130124-1721
Asterisk version: 1.4.38-vici
IBM System X3550/X3650
Sangoma E1 -card
rsaaris
 
Posts: 50
Joined: Wed Dec 07, 2011 6:40 am

Re: Link problem in agent screen with Win 7 & Chrome

Postby williamconley » Tue Feb 12, 2013 1:39 pm

Different browsers have different idiosyncrasies. You'll need to find out what change would be necessary for this particular browser to activate that link. Then make the change, and create a DIFF file and submit it for inclusion. But beware: If your change would break any other browsers, it will be necessary to create a browser detector for this change to only occur for that browser.

It is possible that this is a matter of "adhering too strictly to a standard" (ie: a missing quotation mark or tag, or something "standards" based). In this case it is entirely possible that fixing it will have no affect on other browsers. But it is also possible that this is something that would break functionality in other browsers.

Vicidial is built around Firefox, but is generally compatible with IE as well. I do not believe it has been modified for Chrome as yet.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20258
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)


Return to Support

Who is online

Users browsing this forum: No registered users and 142 guests