calls made report?
Posted: Tue Nov 14, 2006 4:38 pm
Hello!
I've configured a campaing that will dial several numbers and play a message for them. It is working, however i fail to see where i can see if the calls was successfully made or not. The message is played at a extension which also is the extension where a remote agent can be reached.
In what table of the DB i should check for lead status? because right now all leads either have a NEW or NA status in vicidial_list. I know that some got through as all the list has my mobile over and over again.
thank you!
alejandro
I've configured a campaing that will dial several numbers and play a message for them. It is working, however i fail to see where i can see if the calls was successfully made or not. The message is played at a extension which also is the extension where a remote agent can be reached.
In what table of the DB i should check for lead status? because right now all leads either have a NEW or NA status in vicidial_list. I know that some got through as all the list has my mobile over and over again.
thank you!
alejandro