files not recording properly and there 2 monitor dir

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

files not recording properly and there 2 monitor dir

Postby abhasbajpai » Sat Nov 18, 2006 12:18 am

i am using asterisk-1.2.12.1 with astguiclient 2.0.1 on centos 4
with x100p card
6 agents with softphones
i am recording all calls
server load is about .65
i have installed as per scratch install but i am having problem in recording of files
there are 2 monitor dirs
in var/spool/astersik/monitor/
and the there is second monitor directory in it and in second monitor dir is having done and orig dir
i was getting this error in my root mail
/usr/bin/soxmix: Overriding output size to bytes for compressed data.
mv: cannot move `/var/spool/asterisk/monitor/20061117-113707_0000000000_61242614269.WAV'
to `/var/spool/asterisk/monitor/ORIG/20061117-113707_0000000000_61242614269.WAV':
so i copied the done and orig dir from /var/spool/asterisk/monito/monitor to /var/spool/asterisk/monitor

but all i am getting is 60 KB files in /var/spool/monitor/DONE not the recording files
then also i am getting the above error
i am not getting the orignal recording files

what should i do
my crontab scripts are running properly as i am not getting any in or out files

some time i am also getiing this error in my root mail

mv: cannot stat `/var/spool/asterisk/monitor/20061118-104528_0000000000_61893862338.WAV':
No such file or directory
/usr/bin/soxmix: Overriding output size to bytes for compressed data.
/usr/bin/soxmix: Premature EOF on .wav input file
/usr/bin/soxmix: Premature EOF on .wav input file
abhasbajpai
 
Posts: 89
Joined: Sun Aug 13, 2006 1:22 am

Postby mflorell » Sat Nov 18, 2006 10:09 am

check that your VARmonitor is set to /var/spool/asterisk/monitor and that there is a DONE and ORIG directory inside of there.

Then make sure that all of those directories are world writable.

Then make sure that when you are recording that the-in and -out files are writing to /var/spool/asterisk/monitor.
mflorell
Site Admin
 
Posts: 18384
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Postby abhasbajpai » Mon Nov 20, 2006 12:32 am

VARmonitor is set to /var/spool/asterisk/monitor and that there is a DONE and ORIG directory inside of there.

it is set and DONE and ORIG are there
Then make sure that all of those directories are world writable.
they are writabel
Then make sure that when you are recording that the-in and -out files are writing to /var/spool/asterisk/monitor.

most of them are but when joined they become 60KB even if in and out files are big and listend to them they are fine but when joined they become 60 kb
abhasbajpai
 
Posts: 89
Joined: Sun Aug 13, 2006 1:22 am

Postby mflorell » Mon Nov 20, 2006 12:40 am

What kind of trunks are you using? If VOIP, wher codecs?
mflorell
Site Admin
 
Posts: 18384
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Postby abhasbajpai » Mon Nov 20, 2006 2:19 am

sip with g.729
abhasbajpai
 
Posts: 89
Joined: Sun Aug 13, 2006 1:22 am

Postby mflorell » Mon Nov 20, 2006 7:49 am

If you use ulaw does recording work properly?

Which G729 are you using?
mflorell
Site Admin
 
Posts: 18384
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida


Return to Support

Who is online

Users browsing this forum: Google [Bot] and 104 guests