vicidial not working ..executing session 8600051

[dlapitan]

Hi,
After i login into the /agc/vicidial.php.My softphone ringing and it play, you are currently only in this conference....that its.nothing happen. What should i do now.

Thank you


== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
> Channel SIP/2003-08182a40 was answered.
-- Executing MeetMe("SIP/2003-08182a40", "8600051") in new stack
== Parsing '/etc/asterisk/meetme.conf': Found
-- Created MeetMe conference 1023 for conference '8600051'
-- Playing 'conf-onlyperson' (language 'en')
== Manager 'sendcron' logged off from 127.0.0.1
Nov 25 04:57:21 NOTICE[2332]: rtp.c:331 process_rfc3389: Comfort noise support incomplete in Asterisk (RFC 3389). Please turn off on client if possible. Client IP: 192.168.88.101

[ramindia]

Hi

if you have loaded compaign

start dialing the leads loaded

read the manual of agent, its worth to look at the manual once

Ram

[gerski]

did you click resume button?

if yes, what is your CLI output?

[dlapitan]

Hi gerski,

yes, Manual dialing from /agc/vicidial.php is perfectly working. but the auto dialing is NOT working. From the vicidial reports, I've seen that the leads keep dialing and ringing to the other end. After the dialed number on hook, nothing happen., It looks like is not transfering to the agents phone. WHat should i do now? I have been struggling for almost a month and i made already 10 times installation from the scratch with the same result. Hoping you could help me.

Thank you.

[mflorell]

Is your trunk registered?

Are you using the same address to register as you are using to call?