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no more numbers in campaign
Posted:
Sat Nov 25, 2006 6:50 amby Lindell Humphrey
Hi Matt,
we are doing a campaign manually dialing by clicking next on the screen. after the call is dispositioned we get a messages saying no more records in the list. What are we doing wrong. when we check there are still over 2k records in the list
Posted:
Sat Nov 25, 2006 8:06 amby mflorell
What is your hopper level set to?
no more numbers in campaign
Posted:
Sat Nov 25, 2006 12:16 pmby Lindell Humphrey
That is set to 1.
Posted:
Sun Nov 26, 2006 9:26 pmby gerski
try setting it up much higher.. actually it depends on your seat. you can try adjusting it to 100.
Posted:
Mon Nov 27, 2006 11:21 amby ramindia
Hi
is there any thumb rule that
depends on the number of seater we keep the hoper leve X
any suggestion or documents to calculate
Ram
Posted:
Mon Nov 27, 2006 12:53 pmby mflorell
hopper level is the maximum number of calls that you can place per minute. It is a good idea to set this to twice the number of calls you want to place per minute..
Posted:
Mon Nov 27, 2006 10:15 pmby ramindia
Hi Mat
thanks, i understand the concept of hoper
Ram