How to eliminate the agent...

[ckwall]

I have vicidial working beautifully now. Thanks for all who helped.
I want to try something. I have been looking for documentation and must not be looking in the right place. Two things I want to do are:

1- dial out and play a recording when the dialed party answers rather than an agent being required.

2- with AMD, I want to detect a answering machine and have a pre-recorded message played to the voicemail instead of the agent doing it.

Any direction would be appreciated.

[mflorell]

Manager Manual from eflo.net covers both of these.