Page 1 of 1
Champaign, Leads, hopper !!!
Posted:
Fri Dec 15, 2006 1:53 pmby Aminovsky
Hi,
I tried to force reset of hopper, but it sem not working it still 0 leads and I can never rest it
thunks
Posted:
Fri Dec 15, 2006 2:15 pmby AlexR
Please do make sure that the GMT settings of the desired list, is within the allowable time of that campaign...
also.. make sure that a list is loaded into this campaign.
Hope this helps!
alejandro
Posted:
Sat Dec 16, 2006 9:21 amby gerski
make sure your VDhopper is running at crontab..
Posted:
Sun Dec 17, 2006 4:50 pmby Op3r
by type screen -r or crontab -l to list your crontabs. also check you dialing hours.
Posted:
Mon Dec 18, 2006 3:29 pmby rajeevpn
Dialing Hours and the following as well:
1. Server time and the time zone - using command line
2. Timezone set on the 'server' page of the Phones section
We faced a similar problem where the server time (using command line 'date') showed a certain timezone but the server page (that's a link off the phone section) showed a different time zone.
HTH
rajeev
Posted:
Sun Dec 24, 2006 5:39 pmby aster1
Note that in campaign edit field u have option to select which leads to dial ( 3-4 options ) Default is set to only new .. so hopper will reload only those leads which ar newly added .. if by any chance u r rotating same leads. If you want to include no answer, busy,etc once on hopper reload then select them in other coloums .. I had same issue but figured out this . Hope this helps
