vicidial.org

vicidial VERSION: 2.4-309a|BUILD: 110430-1642 | digium card | vicibox_redux | upgraded from 2.2.1 to 2.4 manually


i am using vicidial for incomming calls only.

i have entered my own crm link in campaign webform with
VARhttp://XX.XX.XX.XX/

also i have entered the same in the igroup webform target.

get call launch = webform.


but whenever i get a incomming call the webform is not opening automatically , i need to press it manually.

is there any setting for crm pop for incomming calls

Do you get any errors in the Firefox Error Console when this happens?

i am not getting any errors.

only the call landing and there is no popup or redirect to the webform url

upgraded from 2.2.1 to 2.4 manually

Describe this process in a bit more detail if you will.

hi william

i installed the vicibox_redux , and while installing i didnt select the svn trunk version of the vicidial , so it installed the vicidial 2.2.1 version.

after that i download svn trunk version and upgraded as per the UPGRADE instructions.

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as per the UPGRADE instructions

Not to be picky, but ... that's not a whole lot of detail. Please try again. (NO, don't list the upgrade instructions, just list what YOU did ...)

also list your dbschema (which may contain a hint if there are problems)

hi

DB Schema Version: 1273

If this is an incoming campign. would not have to put the setting of webform and Get Call Launch on the inbound group instead of the campaign?

Note that i am asking, not claiming.

williamconley wrote:

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as per the UPGRADE instructions

Not to be picky, but ... that's not a whole lot of detail. Please try again. (NO, don't list the upgrade instructions, just list what YOU did ...)

also, why "VARhttp://XX.XX.XX.XX/" instead of "http://XX.XX.XX.XX/" since you seem to have no variables?

if anyone else stumbles upon this issue.
Safari gives no error, but in Chrome you get a notice regarding the pop-up blocker. So check your pop-up blocker if you have this issue.

its pop-up blocked in you browser.
uncheck -> Block Pop-up in your browser.

thanks