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ViciBox Redux v.3.0.3
VERSION: 2.4-280
BUILD: 100912-0842
Asterisk 1.4.27.1

HI

I have a problem in timeclock. It automatically log out, even if we didn't log out yet.

Any help is highly appreciated.

Thank you.

Does it log them out at the same time every day?

What do you have the Timeclock End Of Day set to in Admin -> System Settings?

i am having the same problem,

my "Timeclock End Of Day" was earlier set to "0000" but it logout all agents at 1:00 AM
then i change "Timeclock End Of Day" to "1200" but still it logout all agents at 1:00 AM
i dont understand the link b/w 0000 1200 and 0100 ...
Me server time is well set and synced.

while looking at the astGUIclient.conf it should not logout in any case ...i think

Code: Select all

# Alpha-Numeric list of the astGUIclient processes to be kept running
# (value should be listing of characters with no spaces: 123456)
#  X - NO KEEPALIVE PROCESSES (use only if you want none to be keepalive)
#  1 - AST_update
#  2 - AST_send_listen
#  3 - AST_VDauto_dial
#  4 - AST_VDremote_agents
#  5 - AST_VDadapt (If multi-server system, this must only be on one server)
#  6 - FastAGI_log
#  7 - AST_VDauto_dial_FILL (only for multi-server, this must only be on one server)
#  8 - ip_relay (used for blind agent monitoring)
#  9 - Timeclock auto logout
VARactive_keepalives => 1234568

Goautodial 3.3
Version2.9rc1

Check your crontab for entries around 1am.