SQL filter to roll leads over
Posted: Thu Feb 09, 2012 1:52 pm
Been using this for about 3 months now. Having it hosted by another company so it is re-branded and contains a few plugins they have created but the base is the same. I want to create a SQL filter that will pull leads that have been dialed 8 times and roll them over to an aged list. 1) is it possible? 2)What variable would I use to grab the number of passes? or do I actually have to force the system to add a custom field like "passes" to keep track ?
Any help would be appreciated. I am an IT specialist at a call center and we need this working.
Thanks in advance for any advice you can give
Any help would be appreciated. I am an IT specialist at a call center and we need this working.
Thanks in advance for any advice you can give