Hello all,
I am having a campaign in which Local Call Time is set to 9am-9pm calling. But no leads are loaded into the hopper till the server time is 10am. What could be the reason for this 1 hr delay?
Please help
Scratch install
Operating sys: Slackware 13
mysql: 5.0.84
Asterisk: 1.4.26.2
Vicidial VERSION: 2.4-311a BUILD: 110514-1351
Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation
No leads loaded into hopper even after start of call time
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No leads loaded into hopper even after start of call time
by lyxn2011 » Tue Apr 03, 2012 9:33 am
- lyxn2011
- Posts: 19
- Joined: Sat Sep 10, 2011 7:45 am
by rrb555 » Tue Apr 03, 2012 4:01 pm
u do not have any leads ready or allowed for the numbers (client) being called
say u are calling EST, when u started it is still 8am there
say u are calling EST, when u started it is still 8am there
One server that I am managing | Single Server | ViciBox Redux 6.0 | VERSION: 2.12-549a | BUILD: 160404-0940 | revision 2508| No other hardware
For help you can send me a direct email info@support.com.ph
For help you can send me a direct email info@support.com.ph
- rrb555
- Posts: 585
- Joined: Tue Feb 08, 2011 4:24 pm
- Location: Quezon City, Philippines
by lyxn2011 » Wed Apr 04, 2012 12:51 am
My server time and the numbers which are being called are in the same timezone. I can confirm that the local time (where the numbers are located) and the server time is the same. So when its 9am on the server, the leads should be ready to be called
- lyxn2011
- Posts: 19
- Joined: Sat Sep 10, 2011 7:45 am
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