Every call has very low audio SIP

[awaais]

Hi there,

i have setup a Predictive Dial with GoAutoDial 2.1 Final Release. I have face no issues then just one with listen other side of established call.

Every call has very low voice, and I have to hit "increase volume" button few times to gain volume.

please let me know if i can set that gain value as default in vicidial.php file, instead of hitting that gain volume button several times.


here I use WinSCP to access file to make some changes but couldn't find the way to do it....

/usr/src/goautodial-v2.4-build-05202011-1039/www/goautodial-agent/vicidial.php

[rrb555]

this maybe a hardware issue. It may be on the agents side, low quality headsets/microphone or your own headset.

[awaais]

this maybe a hardware issue. It may be on the agents side, low quality headsets/microphone or your own headset.

well i guess it client side system Sound card(built-in)

[rrb555]

yes that is very much likely. Be sure to have a good headset with USB adapter. This is also a big help to increase quality calls

[awaais]

i will get one if there is any USB audio booting device in market or Audio card extension. thanks