Inbound calls "Proxy Authentication Required"

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Inbound calls "Proxy Authentication Required"

Postby rwfaught » Thu Apr 05, 2012 12:04 pm

A few weeks ago we set up a new DID for the purpose of playing back a message to callers. I set it up and we had no problems for a couple of weeks. Then outta nowhere calls to the DID started ringing 2-3 times then a fast busy signal. Nothing had changed on our configuration to my knowledge but the carrier said they are getting back a 407 from us - we are not authenticating the call. This is the same carrier we are placing outbound calls to with no problems. So I look at sip debug and see my call coming in and sure enough I see "Proxy Authentication is required". I'm afraid I might have inadvertently done something and forgot about it. Can you guys tell me where I should look next?


<------------->
[Apr 5 11:48:31] --- (11 headers 12 lines) ---
[Apr 5 11:48:31] Found RTP audio format 18
[Apr 5 11:48:31] Found RTP audio format 101
[Apr 5 11:48:31] Found audio description format G729 for ID 18
[Apr 5 11:48:31] Found audio description format telephone-event for ID 101
[Apr 5 11:48:31] Capabilities: us - 0x100 (g729), peer - audio=0x100 (g729)/video=0x0 (nothing), combined - 0x100 (g729)
[Apr 5 11:48:31] Non-codec capabilities (dtmf): us - 0x1 (telephone-event), peer - 0x1 (telephone-event), combined - 0x1 (telephone-event)
[Apr 5 11:48:31] Peer audio RTP is at port 152.184.0.110:12112
[Apr 5 11:48:31]
<--- SIP read from x.x.x.x:5060 --->
INVITE sip:417XXXXXXX@xx.xx.xx.xx:5060 SIP/2.0
Via: SIP/2.0/UDP xx.xx.xx.xx:5060;branch=z9hG4bK1sansay133293794rdb4671
Record-Route: <sip:sansay133293794rdb4671@xx.xx.xx.xx:5060;lr;transport=udp>
To: <sip:417XXXXXXX@xx.xx.xx.xx>
From: <sip:1417XXXXXXX@xx.xx.xx.xx>;tag=sansay133293794rdb4671
Call-ID: 76032939-0-300117920@xx.xx.xx.xx
CSeq: 1 INVITE
Contact: <sip:1417XXXXXXX@xx.xx.xx.xx:5060>
Supported: timer,100rel
Session-Expires: 1800;refresher=uac
Min-SE: 90
Remote-Party-ID: <sip:417XXXXXXX@xx.xx.xx.xx:5060>;privacy=off
Max-Forwards: 66
Content-Type: application/sdp
Content-Length: 273

v=0
o=Sansay-VSXi 188 1 IN IP4 xx.xx.xx.xx
s=Session Controller
c=IN IP4 208.93.227.5
t=0 0
m=audio 13440 RTP/AVP 0 18 101
a=rtpmap:0 PCMU/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:101 telephone-event/8000

<------------->
a=fmtp:101 0-15
a=sendrecv
a=maxptime:20[Apr 5 11:48:31] --- (15 headers 13 lines) ---
[Apr 5 11:48:31] Sending to x.x.x.x : 5060 (NAT)
[Apr 5 11:48:31] Using INVITE request as basis request - 76032939-0-300117920@x.x.x.x
[Apr 5 11:48:31] Found peer 'sip'
[Apr 5 11:48:31]
<--- Reliably Transmitting (NAT) to x.x.x.x:5060 --->
SIP/2.0 407 Proxy Authentication Required
Via: SIP/2.0/UDP xx.xx.xx.xx:5060;branch=z9hG4bK1sansay133293794rdb4671;received=xx.xx.xx.xx
From: <sip:1417XXXXXXX@xx.xx.xx.xx>;tag=sansay133293794rdb4671
To: <sip:417XXXXXXX@xx.xx.xx.xx>;tag=as69bb325f
Call-ID: 76032939-0-300117920@xx.xx.xx.xx
CSeq: 1 INVITE
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
Supported: replaces
Proxy-Authenticate: Digest algorithm=MD5, realm="asterisk", nonce="258336f2"
Content-Length: 0
Intel Q8200 2.33ghz (Core2 Quad)
3GB RAM
ViciBox_Redux.i686-3.1.10.iso
VERSION: 2.4-327a BUILD: 110801-0833
No Digium/Sangoma Hardware
No Extra Software
rwfaught
 
Posts: 57
Joined: Sun May 10, 2009 5:36 pm
Location: Springfield, MO

Postby rwfaught » Thu Apr 05, 2012 12:39 pm

After looking at some posts about this issue on these forums I asked my carrier about the possibility that we are not authenticating because of an IP address change. They informed me that they installed a new session border controller about 2-3 weeks ago which would be the same time this started happening. I have sent them the SIP debug info and they are looking it over but they tell me that I need to change my configuration to all their 29 bit network access. I'm hoping this will be resolved without me having to make changes to my dialer.
Intel Q8200 2.33ghz (Core2 Quad)
3GB RAM
ViciBox_Redux.i686-3.1.10.iso
VERSION: 2.4-327a BUILD: 110801-0833
No Digium/Sangoma Hardware
No Extra Software
rwfaught
 
Posts: 57
Joined: Sun May 10, 2009 5:36 pm
Location: Springfield, MO


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