New Lead status - ISSUE

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New Lead status - ISSUE

Postby arunkoods » Thu Apr 19, 2012 1:00 am

Hi mflorell ,
I am using vicidial installed in centos with VERSION: 2.2.1-237 BUILD: 100510-2015.When i upload a list and dial the leads, i can see the "Status within the list" in the list .There it shows NEW LEAD status in called leads.
-So please clarify why dialer is disposing the calls as NEW LEAD in called status.
-what is the criteria for this New Lead status and what is the difference between New Lead status in called status and Not called status.

Note: downloaded the list and checked , every lead has the correct phone numbers in phone number field.
asterisk
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Re: New Lead status - ISSUE

Postby williamconley » Sun Apr 22, 2012 2:40 pm

1) Please post your installation method (OS is nice, but this problem screams "bad install" to me ...).

2) There should never be a "NEW" lead in "Called".
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