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Admin user and password not working 3.1.15

PostPosted: Thu May 03, 2012 12:10 am
by Pynk Global
Just installed latest version VICIbox 32-bit Standard 3.1.15
Admin user 6666 and pass 1234 not working
Thought it was a error install and installed again and same.
Has there been any changes to this, Cant find any documentation.

Would love to give more info on versions, but cant log in to get any info

i5 series 1, Asus motherboard, 8 gig ram. (this pc has been running vicibox 3.0.6 for over 1 year without issue)

Appreciate any info.

Re: Admin user and password not working 3.1.15

PostPosted: Thu May 03, 2012 8:32 am
by spacejanitor
Did you install all services? (DB, Telephony, Apache)

If you did not install the telephony server component during setup, the script that executes insertion of users into the database does not run.

Can you log into mySQL and check whether the users are all there?

Re: Admin user and password not working 3.1.15

PostPosted: Thu May 03, 2012 11:47 am
by Pynk Global
Standard install, done dozens of times for myself and customers.(just not later version)
svn trunk Y
web server Y
telephone server Y
cluster N
timer N
sangoma N

Something like this from memory.

Just straight cant log in, Tried another install after this post, just no log in.

Any ideas

Re: Admin user and password not working 3.1.15

PostPosted: Thu May 03, 2012 1:05 pm
by spacejanitor
What did you see inside the users table?

Re: Admin user and password not working 3.1.15

PostPosted: Fri May 04, 2012 1:58 pm
by vlademir12
same problem here when i access my databases vicidial_users is empty.

Re: Admin user and password not working 3.1.15

PostPosted: Wed May 09, 2012 7:18 am
by DomeDan
I had to reinstall my vicibox-backup-box and took the opportunity to check out this issue a lot of people seams to have.
But I don't have any problem using 6666/1234 after the install
vicibox cd: 3.1.15, install config:
Code: Select all
OS Update             : y
Stop Firewall         : y
Use SVN Code          : y
Install Core DB       : y
Install Web App       : y
-  Install VTiger     : n
Install Telephony     : y
-  Additional Server  : n
-  Install Wanpipe    : n
-  Install Voicetime  : n

Can you people having this issue write down detailed steps you take when installing?

Re: Admin user and password not working 3.1.15

PostPosted: Wed May 09, 2012 6:24 pm
by Pynk Global
I burnt a copy of way earlier version and still had same issue.
Thinking in the burning process I am using (Nero burn)
Weird thing is no error in the burn process or install process. Will use another PC and burner and advise if the same.

Soooo weird

Re: Admin user and password not working 3.1.15

PostPosted: Thu May 10, 2012 2:13 pm
by rrb555
Can you people having this issue write down detailed steps you take when installing?


totally agree with Domedan here :)