vicidial.org

Hi,

I want to report some issue with the leads viewing under Campaigns > Basic View > LISTS WITHIN THIS CAMPAIGN:

I am not able to see the leads under that campaign or any other campaign using the basic view only.

additional notes:
I can see all the leads assigned for TESTCAMP if I go to Lists Menu

USER GROUPS
User Group: TESTCAMP
Allowed Campaigns: TESTCAMP
Agent Status Viewable Groups: TESTCAMP
Allowed User Groups: TESTCAMP

When I change "Allowed Campaigns: to ALL-CAMPAIGNS - USERS CAN VIEW ANY CAMPAIGN" I am able to see now the leads on Campaigns > Basic View > LISTS WITHIN THIS CAMPAIGN:

is this some sort of a bug?

affected build and version
VERSION: 2.4-362a
BUILD: 120316-1203

VERSION: 2.6-365a
BUILD: 120420-1620

working build and version
VERSION: 2.4-309a
BUILD: 110430-1642

Very well presented. I do have a couple points, however:

1) Please post your installation method (with version and/or link to installation instructions if not using an .iso install of GoAutoDial or Vicibox).

2) This is the "Vicibox Server Install and Demo" board. You appear to be asking a Support question more so than a question directly related to the installer (consider that you did not mention your actual install method, I'd say that's a fair statement).

3) You mention "view the leads", but this is a bit vague. There are many references to leads below the "black line". You should state clearly what you mean. There are lead counts, lists with checkboxes, and even charts with status counts ...

I'll go ahead and move this to Support

Hi william,

1) Please post your installation method (with version and/or link to installation instructions if not using an .iso install of GoAutoDial or Vicibox).

all Vicibox installer 3.1.15

affected build and version
VERSION: 2.4-362a
BUILD: 120316-1203

VERSION: 2.6-365a
BUILD: 120420-1620

GoAutodial CE 2.0 installer upgraded to GoAutodial CE 2.1

working build and version
VERSION: 2.4-309a
BUILD: 110430-1642

I only experienced this issue with the Vicibox installation.

3) You mention "view the leads", but this is a bit vague. There are many references to leads below the "black line". You should state clearly what you mean. There are lead counts, lists with checkboxes, and even charts with status counts ...

Viewing leads under Campaigns > Basic View > LISTS WITHIN THIS CAMPAIGN, to where I could enable and disable the leads I want to load and I could hit the "submit list active changes" button to apply the changes.



additional note:
I created new user login with a user level of 8 and enabling all admin interface options but still unable to "view the leads" unless i change to this

USER GROUPS
User Group: TESTCAMP
Allowed Campaigns: TESTCAMP
Agent Status Viewable Groups: TESTCAMP
Allowed User Groups: TESTCAMP

When I change "Allowed Campaigns: to ALL-CAMPAIGNS - USERS CAN VIEW ANY CAMPAIGN" I am able to see now the leads on Campaigns > Basic View > LISTS WITHIN THIS CAMPAIGN:

So the complaint is that the lists are not available at the bottom of the campaign, but they are available under "lists". Sounds like a bug. Please post it in the Issue Tracker and place a link here for Matt to catch it. Unless, of course, you want to figure out the solution and post that as a diff ...

http://www.vicidial.org/VICIDIALmantis/view.php?id=567

added to Issue Tracker

BUG found!

using
Vicibox 3.1.15
VERSION: 2.4-362a
BUILD: 120316-1203

Problem:
Line 22997,213-227

$stmt="SELECT vls.list_id,list_name,list_description,count(*) as tally,active,list_lastcalldate,campaign_id from vicidial_lists vls,vicidial_list vl where vls.list_id=vl.list_id and campaign_id='$campaign_id' $whereLOGallowed_campaignsSQL group by list_id $SQLorder";

Solution:
$stmt="SELECT vls.list_id,list_name,list_description,count(*) as tally,active,list_lastcalldate,campaign_id from vicidial_lists vls,vicidial_list vl where vls.list_id=vl.list_id and campaign_id='$campaign_id' $LOGallowed_campaignsSQL group by list_id $SQLorder";

i hope this help

Just posted a fix for this in svn, please confirm that this corrects the problem.

working,.

thanks