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goautodial survey

PostPosted: Sat May 05, 2012 12:33 pm
by anilbakhtani
Hi
I am using Goautodial 2.1 going ok.
I am using survey feature with gsm gateway for domestic purpose, working fine, now m going to use this for US/Canada with voip minutes and facing some problems.
1. sometime survey not functioning properly, it is with low weighted wav file.
2. dtmf is also creating problem, i already put required setting in sip.conf.
please help/guide in this.
thanks

Re: goautodial survey

PostPosted: Sun May 06, 2012 11:06 am
by williamconley
it is with low weighted wav file
i don't understand this statement at all, but if you are not using ulaw, you should convert the file to the format you are actually using for your connection to the carrier so your cpu does not have to convert it during each call. just use sox to convert the file and place it in the same folder as the wav file, asterisk will take care of selecting the correct file during transmission.

sample conversion from wav to ulaw
Code: Select all
sox --no-clobber spring-winds.wav -r 8000 -c 1 -t ul spring-winds.ulaw


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