recordings and dispositions
Posted: Thu May 17, 2012 2:15 am
Hey - is there a way to find recordings according to their disposition?
Also, I read this on a post:
Does this mean that if I run this script from now on those calls disposed as sales will be stored in one folder? And if so where is that folder.
Thanks!
Also, I read this on a post:
just remembered that Matt wrote a script to archive SALE-recordings: AST_CRON_GSM_SALE_recordings.pl (in /usr/share/astguiclient)
Does this mean that if I run this script from now on those calls disposed as sales will be stored in one folder? And if so where is that folder.
Thanks!