vicidial.org

Posted: **Mon May 21, 2012 10:56 am**

I was wondering if anyone knows how to create a ringing sound when doing manual callbacks? Right now the agents do a callback then they don't hear anything for a long time until someone picks up or not.

In the carrier setup we have this but it doesn't matter:

exten => _8XX.,n,Dial(${IAX8TRUNK}/${EXTEN:1},,tTor)

Posted: **Mon May 21, 2012 11:51 am**

when u do manual dial can u hear ringing sounds?

normally this issue is within ur VOIP provider. We doesn't experience this any longer

Posted: **Tue May 22, 2012 7:08 am**

Make a call from your softphone ( Ex. X-Lite) and find if it is really a VoIP issue.

vicidial.org

Ringtone when doing a callback

Ringtone when doing a callback

Re: Ringtone when doing a callback

Re: Ringtone when doing a callback