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Answering Machine Detection

PostPosted: Wed May 30, 2012 11:42 am
by accesshealth
Sorry if this is a repeat, I searched and couldn't find this question anywhere.

How do we set our Go Auto Dialer to only take calls that have a live person on the other end? I want to set the AMD so that the dialer does not pickup calls that are voicemails and answering machines.

Re: Answering Machine Detection

PostPosted: Wed May 30, 2012 12:16 pm
by rrb555
Campaigns>Detail>Routing Extension>8369

CheerS!

Re: Answering Machine Detection

PostPosted: Wed May 30, 2012 12:38 pm
by accesshealth
Thank you!

Re: Answering Machine Detection

PostPosted: Fri Jun 01, 2012 3:58 am
by hostcomm
You could also try the Sangoma Call Progress Analyser for greater accuracy.

Re: Answering Machine Detection

PostPosted: Sun Jun 03, 2012 11:11 pm
by noworldorder
You could also try the Sangoma Call Progress Analyser for greater accuracy.


I would like to learn more about this. The cost and difficulty in setting this up on a server that already has Vicidial on it. Any links you would suggest?