Detailed IVR caller reports
Posted: Wed Jun 06, 2012 3:00 amHow can I check from reports through Vicidial who has called to my inbound ivr? In the Reports section there is only the Inbound IVR Reports but that shows only the call amount and time details.
Should the calls go to a list or something like that? If yes then how? Because there is not an option for that in the Call Menu configuration. I can see the data from database but that is not the way I would like to do it...
Should the calls go to a list or something like that? If yes then how? Because there is not an option for that in the Call Menu configuration. I can see the data from database but that is not the way I would like to do it...
