3way dial prefix 88

[richardroi]

Support,

I have my omit phone code = yes. have 4 digits on it.
Now when i put 88 on 3 way dial prefix it is mixing with the 4 digits dial prefix when doing 3 way transfer to an outside number.
I want to use this feature to solve hangup xfer line grayed out issue (dial timed out).



Thank you.

[richardroi]

anyone?
Please Help.

[rsaaris]

I am not sure if this is the same issue i've had but in my case the Hangup Xfer Line was grayed out because I didn't have tTor in my outbound dialing extension in the carrier configuration.

[richardroi]

My Xfer line only becomes grayed out when the 3rd line is busy or not answering or wrong number, and the only for this to work from what i read from old forums is to use 3 way dial prefix 88.

But i will try your configuration.

Thanks rsaaris!

[mcargile]

The 88 dial prefix only works if you are dialing a NANPA country and have a dialprefix on 9 on your carrier. Otherwise you will have to modify the dialplan to do what you are after. The 88 dial prefix looks like this:

Code: Select all

; This is a loopback dialaround to allow for hearing of ringing for 3way calls
exten => _881NXXNXXXXXX,1,Answer
exten => _881NXXNXXXXXX,2,Dial(${TRUNKloop}/9${EXTEN:2},,To)
exten => _881NXXNXXXXXX,3,Hangup

It is basically stripping the 88 off the beginning, appending a 9, and then calling that extension through the loop back.

[richardroi]

I think I got your point. I will give it a try, I'll keep you updated.
Thank you very much mcargile.

[richardroi]

Working! Thank you for enlightening me...
Modified my dial plan... goodbye greyed out xfer line..
Thanks mate!